Grillkota Braunbär Hotel — Restaurant in Lauterbrunnen

Incredible. Incredible bad! Booked table for 5. We arrived and wasn’t the nice tasty cuisine as expected but my fault for not checking. We ordered 3 schnitzel 1 Thai curry 1 risotto. French waiter brought the risotto on a super hot plate ( carried it with a napkin ) and handed it to one of the guests, even after me telling him to go around and that person hesitating, the person felt pressured in taking it and bruned their fingers, I immediately went after him to let him bring some ice, their was no apology, shame on you, think what your mum would say mr Frenchman. About the food : Schnitzel was incredible thin like 3mm at best( I know it should be thin but there was almost no meat and they curled upwards nicely. Obviously super dry. Then they throw salad on the warm schnitzel, makes it soggy and unpleasant, after asking the waitress ( she was good ) she explained she doesn’t know why someone would put salad on hot food. The Thaicurry was blend and the risotto didn’t had rice and stuck to the plate so that you could lift the plate and turn it around. Lucky you guys we didn’t took photos. Target a next door is more robust but incredibly...

The ambience is good and you’ll have a nice view if they seat you by the window. Unfortunately, they won’t welcome you as warm as you expected from a restaurant which needs a reservation. The only professional and friendly warm waiter is the tall-white man. Not being racist but they did it to us and any other guests. They checked time to time to certain guest (favoritism) not to all guests. We ordered cheese fondue which is not worthy and Thai Curry is okay and still...

I wanted to love it, but the food was just okay. It seemed like each dish we tried was good enough but missing something. Service was great and we had a pleasant enough experience, but not enough to go back during our...