focacceria — Restaurant in St. Gallen

The food is good, but service is extremely disappointing. I ordered and prepaid my order online. When I arrived there, they left me standing at the cashier for 5 minutes without even saying hi. Instead I was ignored and they served several other people before even asking me what I’m up to there. When I asked another server who was serving the tables, he said yeah well it’s a little busy here at the moment. I am a waitress myself and I understand the rush when the restaurant is busy, but all they had to do was give me my prepaid sandwich that was just behind the cashier. Would give zero stars...

Lovely hip friendly place with delicious fresh food that is not expensive. Fabulous fresh salads (try the chicken and avocado one), fresh pasta delicious, fresh focaccia in kleine, mittel and grosse size with salads, meats, cheese and spreads. The focaccia was fresh, crunchy with lovely salty hint. Lovely coffee, chai lattes and cakes. Server was super friendly and spoke English, happy to translate the menu for us, though she was run off her feet and we ate early at 5:30pm, restaurant busy and good. Even had a cool baby change table in the ladies toilets and highchairs. More seating...

It may be a nice place for food. But my experience was not good. It was an important day for me , we went to celebrate here. First, when I was ordering my Focaccia, As a vegetarian, I wanted to try the cheese, but the employee girl looked so mad at me, while giving me the cheese, it really felt uncomfortable at that moment. Second, nobody even came to take order for drinks and we were waiting and sitting on table in front of bar upstairs. So we eat and left the place. We really felt bad about their service. We will never go this...