The location is very close to the train, and it is convenient to rent a motorcycle. There is a parking lot and a motorcycle parking lot, but it is not very far from the hospital. There are ambulance sirens sometimes, but not very frequently.In terms of cleanliness, although there was no obvious dust or garbage in the room, there was a musty smell when I first entered the room. Due to the problem of the drainage structure of the toilet, the weighing machine placed under the washbasin was rusty and the rusty water remained on the magnet. On bricks, the toilet was not cleaned very thoroughly.High marks for service. They can valet parking and proactively coordinate parking spaces, etc., which is great.facility:This part needs to be strengthened1. There is no water dispenser (not sure if there is one, but the counter did not actively provide relevant information) and the number of mineral water provided is only two bottles. Maybe it should be improved.2. There seems to be something wrong with the seat of the small sofa and it will sink.3. Since it is a double room, it is recommended that there are 1 to 2 sockets on both sides of the bedside table. There is not only one USB socket for the entire bed. Using two ordinary sockets to charge mobile phones will cause problems.4. There is a problem with the sliding door of the toilet. It keeps hitting the door when opening it, and it cannot close and lock tightly.5. This is the most important point. It doesn’t matter if there is no key card system, but you must give two keys. Because there will be two users in the double room, it is very inconvenient to give...
Read moreDO NOT BOOK – Unprofessional and Possibly a Scam
I had an extremely disappointing and stressful experience with Tainan Hotel. I booked my stay months in advance and had been in regular communication with the hotel via WhatsApp the entire time. Everything seemed confirmed and in order—until just 5 days before my arrival, they cancelled my booking without informing me.
To make things worse, they attempted to charge my credit card before my check-in date and asked me to pay in advance months ago, which is against Booking.com policies. I only found out my reservation had been canceled because I checked myself. No email, no message, no explanation.
I immediately contacted Booking.com, who confirmed that the hotel was in clear violation of their policies and that the situation was mishandled on the hotel's end.
Now, I'm left without accommodation days before arriving in Vietnam during peak tourist season, with flights already booked. Finding a last-minute room during this busy time is not only difficult but also far more expensive.
This kind of behavior is completely unprofessional and unacceptable. It shows a lack of integrity, accountability, and basic customer service.
Avoid Tainan Hotel at all costs. They are not reliable, and based on my experience, they may be running a scam. Don’t risk ruining your...
Read moreThe old hotel is not big and has few facilities. Although the decoration is old-fashioned, it is still maintained with care. The location is next to the train station and close to tourist attractions. It is very convenient for travelers who do not drive and take public transportation. If you drive, there are very few parking spaces at the main entrance of the hotel. Only about 5 or 6 cars will be full. However, there is a special free parking lot at the next intersection. You can park by yourself or someone will provide free valet parking service for guests at the entrance of the hotel (required Leave the key). The soundproofing of the room and the corridor is average😕, and the toilet door has no soundproofing at all. People in the large and small rooms can hear it inside, which is a bit embarrassing.This room type has two single beds. It is no problem to sleep one large and one small (elementary school students). In fact, two adults can also sleep when they lie flat. It is just a little narrower.Overall, there isn't much of a problem, as long as the price is reasonable,...
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