STARBUCKS Zhongli Yuanhua Shop — Restaurant in Taoyuan City

I arrived on time for my reserved pickup and went directly to the counter clearly marked “pickup for reserved orders.” I informed the staff member at the counter—a female employee with a distinctive build and visible tattoos—of my order and reservation number. She acknowledged me and asked me to wait. After waiting for 20 minutes past my reserved pickup time, I noticed several other customers, including those with later reservations, receiving their orders. I then approached a different staff member, who promptly found my order. My items had apparently been ready for some time. The second staff member apologized for the delay and was very helpful. I explained that the first staff member had asked me to wait, but she did not respond or acknowledge the situation, even when I tried to make eye contact. While I appreciated the assistance from the second staff member, I was disappointed by the lack of communication and service from the first. This experience was not consistent with the service I’ve received at...

Ordered a frappucino and a sandwich off foodpanda and requested utensils. When the order arrived, there was no straw. Not sure how they are expecting customers to drink such a thick drink without a straw! Even the lid did not have a lip for...

Not the greatest Starbucks I've been to. Drinks are standard but the building structure made it difficult to create proper sitting areas. Top floor is okay but comes with a...