HANA錵鐵板燒餐廳 — Restaurant in Zhongshan District

回覆店家： 📍說真的，根本沒有人在乎那三個蒸蛋==不用特別強調講的像我們因為三個蒸蛋非常憤怒，我們是覺得店家非常離譜，一連串差勁的服務，並且所有事都一句下班了就打發我們。假如因為蒸蛋生氣我們當下就會找主管了，而不是發生更多事後我們受不了才找主管。 📍還有，我並沒有要求退費，請不要誤導。 📍另外，［我們並非在打烊時間找不到主管，而且電話裡這位主管自己跟我說他們九點半同仁就會下班了，但九點半他們還沒打烊喔，營業時間到十點半］，謊話連篇，真是服了。（當時還有三組，十幾個客人。） 📍再來，就如同主管你電話裡所說的，「你們在我打電話訂位時就失誤、做錯了，導致後來很多事都延伸錯下去」，你們也自知是自己的問題，但你們的態度一副就是「夠了沒啊，為了三個松露蒸蛋有必要嗎？」，一開始蒸蛋的事情我們並沒有要找店家說明，是後來連要吃蛋糕慶生了蠟燭都處理不好我們才覺得這間店的服務品質到底怎麼回事，吃飯慶生體驗非常糟糕。 📍請問蠟燭的事還有一連串服務差勁的事為何你不解釋？話里話外藏著「我是奧客，你們沒辦法、很無奈」。還特地選擇性回復我的評論，想要誤導其他消費者。其實承認錯誤並改善真的不難😌 📍最後，我並沒有抱怨，口氣也非常好並無任何刁難、咆哮、口出惡言（內文也有說了，店家根本惡意給我塑造奧客人設），我只是告知當天的情況，最後雙方溝通完之後我也只說了：「好的」。 🌟...

Very impressed. Stopped in for a quick lunch and we did lunch set menu. Our party had lamb and the steak options along with the seafood soup (heavy and clear broth). We really enjoyed the ambiance, light flavors, and especially the seating area we were led over to enjoy our dessert and coffee after the meal. Ambiance was great, think Morton's or capital grill style dark materials and low lighting in the lounge/dessert area and japanese minimalist modern in the main restaurant. We'd definitely come back. Price was unexpectedly cheap for the multi course meal at...

One of a few consistent and quality-driven teppanyaki restaurants. No strong smoke from the cooking while sealing the juice of the food within. Great balance of the taste for each food item.

Unlike most of the teppanyaki places, there were dark heavy curtains serving as divisions among each table. This made each table like a cozy and dedicated place for both the chef and the customers.

The separated dessert room was more open and relaxing atmosphere. The dessert was great and artistic. Will come again when visiting...