MOS Burger — Restaurant in Zhongshan District

Food is aok, delicious fresh warm. Service is aok except for a minor incident. When our orders arrived, we checked each items and noticed something from our orders was amissed. My sister/Taipei resident went to the cashier to inform her of our concern. While they were going over our receipt, the server returned to our table with the missing order. The server explained that he told us of the delay with one of our orders when he came to our table the first time. We told him we have little grasp of Mandarin so we didn't understand him then. All's well that ends well. I'd have given Mos Burger a 5 Star if not for...

Do not come here during busy times. Horrific experience and terrible service. Very big inside with lots of seating space but about 4 members of staff. People complaining left right and centre, flat soda had no bubbles, 30minutes to wait for order and a very poor ordering service. Bang average food. This chain is way behind other fast food chains like...

2019/8/22晚上7:50左右到康華店內用點餐，使用信用卡結帳，結帳完畢後告知機器出問題，發票印不出來，櫃台人員(男)反應竟是"你們有要發票嗎?"，已非常不合理，我方堅持要發票後，櫃台人員搞不定機器，找了另一個人員(女)來處理，原人員直接走掉，讓我們一行人在櫃台空等、罰站了許久，完全沒有要先讓我們入座，我方直接提出是否可以讓我們先入坐、先給我們飲料，櫃台也過很久才有其他人出來幫忙先倒飲料，給我們先入坐。

又過了許久，餐點已上，櫃台人員(女)叫我們到櫃檯去刷退，我們到櫃檯之後，說機器又有問題，再度讓我們於櫃檯前等待，終於刷退成功，此時居然又問我們"要刷退單嗎?"，有哪間店家刷退不給刷退單的嗎??後來要重新點餐，我們已不相信貴店的刷卡機，故改用摩斯卡結帳，結果又要換另一個櫃台結帳，又再度等了許久才結帳完成，現場跟人員提出抱怨，櫃台人員連正眼都沒看過我們，只隨意地說那要給我們飲料或點心嗎，令人感覺只是隨便敷衍講講。

且從一開始到此時，仍沒有任何其他員工出手協助，連我們有大聲詢問是否有其他可以負責的人員可以出來處理，仍是一樣狀況，有看到內有一位藍色衣服員工，應該是正職人員吧?...