Soulless Atmosphere. Totally empty.
We arrived at 2pm on a Sunday for lunch. Myself and 2 small kids.
Firstly You can’t swim in the beach ever as the waves are too wild. Poor selection of food. Menu is really uninspired. Nothing looked good. Struggled to find anything to choose for myself. Kids menu for my children is very bad. Fish was tough and the ham and cheese toasty was like cardboard and you could tell was cheap ingredients. Fries were ok. Asked for mayonnaise and it took 15 minutes to come. By the time it arrived the kids had devoured the chips 🙈
Very VERY STINGY with towels. Ate lunch at the lunch tables not at our sun lounger and when I asked for towels to dry off as my kids were cold was informed that they couldn’t give anymore and as we had already received the quota for towels. Baring in mind there were probably 3 other groups of people at the “beach club”. I asked what the problem was and the lovely waitress simply told me “she was told that she could ring give them to us” as we already had some towels at the beach. Washing beach Towels at Xana must be really difficult and expensive…
The pool is very large and nice to swim in and Maica (the waitress) seemed lovely and smiley. All the other waiters seemed scared to
I would not recommend coming here. There are many other beach clubs with a nicer atmosphere, customer experience focus. I feel a bit annoyed that I wasted 2 hours here- wish I went to my trusted favourite The...
Read moreWe came on a Saturday afternoon to eat. No big crowd, and service at the restaurant was fast and polite. The food was delicious for the most part. I had a Reuben Sandwich. Huge seeded rye bread. Lots of meat and sauerkraut. The Swiss cheese was great. Came with potato slices (fries). Also good. Daughter had seafood fried rice and a hot dog. The hot dog was nothing special, and in my view should have been cooked more, but it was basically Thai style, and she's part Thai... so she wasn't complaining. Wife shared daughter's food because she was horrified at the prices. I think my sandwich was 480 THB. I was trying to think back to my years in Hawaii... and no, I've never spent $14 for a sandwich. Ha! Was excellent anyway.
The pool area and beach look well-kept. It's a younger, alcoholic, rich kids or wanna be rich kids daytime hangout. Not sure about night time. Just my jaded impression, no idea if that is the case or not. There were ultra-clean restrooms and I counted 14 showers - probably were more I missed.
The restaurant is on one of the lagoons - they have sailing, paddle boards, and kayaks...
Read moreI went there for a snack and drink. Ordered a Sea Breeze mock tail and a Cajun shrimp skewer that came with a cous cous salad and fries. Food was average and cous cous was too salty. Service was below average, which is rare in Phuket. Wait staff were clustered at the bar and entrance and were not actively looking out for patrons despite the club being relatively empty. Took us more than 5min to get their attention to order. After we paid the bill, we waited ~10min for our change which did not come. We had to go up to the counter to ask for the change. Turns out the change was waiting on the counter the whole time and wait staff just pushed the change to us with no apology or explanation. Will definitely not return as there are many other beach clubs and eateries with better food and...
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