KFC Lotus Samui — Restaurant in Surat Thani Province

Today, I wanted go to KFC. I asked the server some questions, but I couldn’t understand his English—though, to be fair, his accent wasn’t the easiest to grasp. That wasn’t really a problem; I tried my best to understand him. However, what bothered me was his attitude and body language.

Because yes, even when wearing a mask, we can see your eyes. We can tell when there’s no smile, no sign of kindness. I just want to say that this is not the best way to behave, and I did nothing to deserve such a reaction.

I understand that we all have difficult days, but that doesn’t mean we should take our emotions out on customers. Anyway, it’s not a big deal—don’t worry, I’m just one customer among thousands. But if this person acted like this with me, it means they’ve likely done it with others too!

So, I think it would be good to review the customer service guidelines. Have a great day, and thank you—the food and cleanliness were...

Would actually be a four and half star review however I feel it is fairer to round up rather than round down. Only fault was they gave us our food at different times so we didn't actually dine together at the same time only a minor fault. Staff are very friendly and efficient. Food always appears to be fresh and hot. Plenty of seating indoors with a helpful hand washing area so you can clean your hands easily after dining. The dessert counter is located separately from the main ordering area so is helpful on hot days when you just want to quickly grab a ice cream to help...

I wish I could give this place negative stars, if I could it would be negative 500 stars I had chicken wings and nuggets and they were tasting soo good like the best KFC I ever had and then about an hour and a half later I started feeling really sick, I threw up atleast 20 times over the night. And the diarrhea was constant aswell.... but I really could not stop throwing up and my stomach was so bloated and hurt so much!!! Avoid this place unless you want to ruin your...