More than half of the tables were empty, yet we were asked to wait — for what exactly? Is this supposed to be “professional service” or just a creative way to chase customers away?
We stood there for over 10 minutes with no explanation. Waiting for what? A flying dish? Or the genius staff member to decide when we’re allowed to sit?
If the goal is to make guests leave instead of welcoming them, congratulations — you nailed it! 👏 Truly a “professional” way to lose customers.
Of course, my objection here is to the restaurant’s policy and not the staff personally. But it’s clear that you are in serious need of proper training on how to deal with customers. These are major mistakes that...
Read moreYes the food is delicious, the galataport is a beautiful location but unfortunately its another case of being deceived when paying the bill. We paid cash for our meal. The bill was around 3000 TL. The waiter returns 5 minutes later and claims that the cash was less 240 TL. Again another case of self doubt and language barrier. I personally think the language barrier gives taxi drivers and waiters the go ahead to intimidate and allow this kind of behaviour. Its not a huge amount whatsoever but the fact that they insult our intelligence is upsetting and unacceptable. Otherwise their food is really...
Read moreYo the food was bussin 😮💨I got an Urfa kebap and the meat tasted amazing!! The portions were a bit smaller than I expected but very tasty. The atmosphere was great, if you get a seat close to the sea you can watch the boats come and go although if you're afraid of seagulls go inside 😉. The toilet was dirtier than a thirteen year old boys room. Service was great! We asked the waiter to take a picture (I was with the fam) and he took it in different angles (very much appreciated). The only bad part of the food was the dessert, the Künefe was drier than my...
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