I had a really disappointing experience at Tea Break Cafeteria due to one of their servers. We were having a casual meal, enjoying our food, when we were told by a Nepali staff member to stop eating our shawarma, which we had brought from outside. My friend politely explained that we wouldn’t do it again, but the server kept insisting in the most rude and condescending manner that we literally stop eating.
I couldn’t believe what I was hearing. I asked him why he was being so rude and told him it was unreasonable to tell a paying customer to stop eating their food. His response? Calling us "stupid." How unprofessional and disrespectful!
If there's an issue with outside food, the proper way to handle it is by escalating it to the manager, not by treating customers like that. I really felt disrespected, and honestly, I’m sure I’m not coming back to this branch again ever! This kind of behavior is a huge turnoff, and it could seriously cost Tea Break Cafeteria loyal customers. I really hope they address this issue with...
Read moreThe tea break cafe is a delightful establishment that offers a great selection of food and beverages. The charming atmosphere creates a welcoming environment for customers to relax and enjoy their tea break. The highlight of this cafe is undoubtedly their delicious burgers. The burgers are made with fresh, high-quality ingredients and cooked to perfection. there is something for everyone's taste buds. The menu also includes a variety of sides and accompaniments to complement the mouthwatering burgers. The staff is friendly and attentive, ensuring that customers have a pleasant dining experience. Overall, the Cafe and Fresh Burger Shop is a fantastic destination for those looking for a tasty meal and a cozy ambiance to unwind during their tea...
Read moreWe’ve been a loyal customer at this restaurant from 2016, but my recent experience was deeply disappointing. The supervisor of this branch displayed an incredibly unprofessional and rude attitude, insisting we leave due to a new policy stating customers cannot stay longer than 10 minutes for a minimum order so they can run a good business (Pullshit). This policy was not communicated beforehand, nor wasn't handled with any courtesy and respect to us. Such behavior is unacceptable, especially towards regular patrons who have supported the business over time. This experience has left a bitter impression, and I cannot recommend this place to others unless significant changes are made to improve...
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