Baskin Robbins- King Faisal — Restaurant in Al Qasimia

I love baskin Robbins ice cream and its flavours, but my experience with delivery from this branch was pathetic. I ordered three ice creams and got a call from the delivery drivers phone asking if one of the orders could be changed, as they did not have the sticky date pudding. I agreed , again waited for one hour then had to cancel the order. Thankfully I had ordered through zomato, so atleast I could cancel it. Apparently, the listed phone number doesn't work and the staff doesn't have balance, which was why the call came through the delivery driver's phone. From an international brand , this sort of service is...

Though I like their scoops, I had an embarrassing experience today at Baskin Robbins. It's about their new offer.

I saw 'Crunch your Ice-cream' AED 12 with 3 photos as a new offer and I selected one. When the bill came it was 27AED. So when I asked them they replied, there is a 'Starting at' above AED 12 which I didn't notice. Alright my mistake.

However, when a brand like Baskin Robbins is not showing courtesy to their customers to actually inform the price when they order, that too it's not specifically mentioned in the price list, well I think it's kinda wiered strategy to loot customers which I never...

The employee here is not professional. Service is not good.

Just ordered a waffle cup sundae 20 min ago and the waffle shell was half broken and chocolate sauce dripping down the sides. The employee should have offered to rectify this but he did not

The employee there was ignoring me for a while and he was speaking on the phone to his friends. This is not I expected when coming to basking robbins.

Please train you employees better. Currently there is an employee from nepal at this location.

I will definitely not be visiting this location of baskin...