Hotel Holiday International — Hotel in Sharjah

I was here on solo business travel. Everything was amazing, with just a few small suggestions.

I'll start with the amazing. Excellent customer service was on full display, from Fairoos the concierge, who was absolutely fantastic in helping me secure my luggage and coordinating with me, to Paul at the front desk, who helped me exchange currency and gave great local suggestions. Jonathan and Mohammed were also helpful: Jonathan at the concierge and Mohammed with coffee and dates.

Finally, the spectacular housekeeping team excelled by granting special requests that I had, both courteously and politely.

In addition, the breakfast offering was by far better than any hotel I have stayed at, offering regional dishes as well as food from around the world, including made to order omelettes, lebneh, feta, and hummus, fresh fruit, an abundant pastry selection, and various hot and cold drink offerings. There's too much to list here.

Another plus, although I could not take advantage of it, was the free shuttle to the beach and Dubai, since Sharjah doesn't have a metro.

Also, the pool was great, with a nice shade for the sun.

Now, for the suggestions, there are only a couple. Please give Fairoos a raise because he deserves it. I had no AED to tip him, but I hope this review boosts his position somehow.

On the logistics side, I recommend using a milder cleaner in the rooms. Although the strong scent was reassuring, indicating a clean environment, the scent could affect those with sensitive noses.

Lastly, I recommend a small desk if possible for those travelling for work. Even a small one would be helpful. Of course, larger rooms might have been equipped this way, but mine was for 1 person, so that may be why.

In sum, I would both stay here again and recommend it highly to travelers of all types. I hope to bring my family back here some day, and I would definitely choose Hotel Holiday...

1 Star Hotel Disguised as a 4 Star Hotel Big review for 1 month stay

Critical Mistakes: 1- Clean Rooms with toilet mops that smell like urine 2- Fire alarm multiple times at night daily 3- Dirt Stains on Towels and tissue boxes, preopened tissue boxes 4- Water Smells and taste like sewers at night time 5- No hot water to shower in the morning 6- Electrical problems (Sockets not working, TV turns on randomly) 7- No bathtub, water pools all over the restroom 8- Stains on furniture 9- Receptionist will push you off if you have a problem and delay you upto 3 hours to hear you out. 10- Problems gets brushed under the carpet 11- Scams people money by not approving receipts

Medium Mistakes: 1- Ac Smells bad 2- Thin walls, no sound isolation or heat isolation (parties wont let you sleep) 3- Ignores requests to bring items/brings limited number of items 4- Limited shaded parking (only 10) cars overheat anywhere else 5- Swimming Pool super tiny and crowded, smells like urine all the time 6- No Family Sauna or jacuzzi

Small Mistakes 1- Elevators stops working frequently 2- Room furniture is random and chairs are on different level and no table 3- Badly arranged restroom, items fall directly in toilet if they fall (very tiny) 4- Access card stops working frequently 5- Floor tiles unstable 6- No praying mattress 7- Weirdly shaped remote sensor that looks like small camera 8- Hotel entrance smells like fish, no perfumes are used. 9- Sometimes there is no receptionist at all

We stayed for exactly 26 days, Take my advice and look for a different (REAL) 4 star hotel, not a disguised...

Then who will be responsible on this wrong offer? this what we come for and we didn't get anything as promis in the offer? u just ignoring my mails for follow up.

Extremely Disappointed with Misleading Promotion – A Letdown for Loyal Supporters

I booked a stay at Hotel Holiday International last Friday, July 4, under what was advertised as part of the City Tourism Waterpark Package (Booking Ref #243808). I am writing this review out of sheer disappointment and frustration with the way this entire experience was handled.

As a family, we’ve consistently supported and looked forward to your yearly tourism campaigns. But this time was different—and frankly, unacceptable. The campaign clearly promoted free access to a waterpark and a 15-minute kayak ride as part of the hotel stay. However, upon arrival, the hotel staff had no knowledge of this package, and we were told both the waterpark and kayak activities would cost extra.

Not only was this misleading, it was embarrassing—we had excited children expecting to enjoy what was promised, only to be turned away unless we paid more. For a campaign of this scale, the lack of communication with partner hotels is shocking.

This experience felt like a bait-and-switch tactic. We feel completely let down and question whether this was a genuine promotion or just a marketing gimmick. If this is how loyal participants are treated, we will seriously reconsider supporting future campaigns.

This incident deserves attention and immediate rectification—not just for us, but for the many families who trust in...