Black Olive Restaurant — Restaurant in Dubai

Dear Black Olive Management

I am writing to express my disappointment regarding my recent visit to Black Olive Restaurant on 25 October at 7:00 am. I was looking forward to starting my morning with a pleasant breakfast, but unfortunately, the experience fell short of expectations.

Firstly, I was disheartened by the behavior of the staff. They appeared unapproachable and rude, which made the entire visit uncomfortable. Customer service is a crucial aspect of any dining experience, and the lack of courtesy from the team left a negative impression.

In addition to the poor service, the quality of the food did not meet the standard I anticipated. The meal was not up to par, lacking the quality and care that one would expect from a reputable restaurant like yours.

I hope that you will take this feedback seriously and work to improve both staff behavior and the quality of the food served. Ensuring that customers feel valued and receive excellent service can make all the difference in their overall experience.

Thank you for taking the time to address these concerns. I look forward to seeing improvements in the...

The people who invested money in this business will lose soon ,everyday I go in the morning there will be 3 staff but they will never attend a customer even after 10 min, just to ask what you want to eat.all are lazy guys and dont have an hunger to serve soon and create a good impression in the morning.worst ever service in my entire life as the investors for this business will soon get the result.every day if they lose 5 customer in a month it's enough to close .really...

I ordered a budget meal from Smile, which was supposed to include a Pepsi. However, they forgot to provide the Pepsi. I contacted smile to request delivery of the missing item, but instead of resolving the issue, the restaurant manager called me directly and spoke rudely. He refused to deliver the Pepsi that I had already paid for. I am disappointed and shocked by this unprofessional behavior and poor...