Bu Qtair Restaurant — Restaurant in Dubai

🚨 Worst Experience Ever: Avoid at All Costs! This was, without a doubt, the worst restaurant experience of my life. Save yourself the trouble and run away without a second thought! We were completely fooled. We were initially impressed by the crowd and the overwhelmingly positive reviews online, but the reality was a complete shock—the exact opposite of every good comment. Appearances are truly deceiving. 🤮 Appalling Food Quality The quality of the food was unacceptable and frankly, disgusting: • The fish was severely burnt and completely tasteless. • The shrimp was drowned in greasy, frying oil and offered nothing but a charred taste. • The rice was utterly bland (no flavor whatsoever). • The Burrata was extremely dry and hard. 🗣️ Humiliating and Disrespectful Service The poor food quality was compounded by the humiliating customer service. We experienced a shocking incident where one of the waiters (who appeared to be Indian) began shouting at us in front of other diners and aggressively snatched a plate of rice from our table, yelling, "I will not give you the rice!" This was simply because we noted we hadn't ordered a full extra plate of plain white rice. The entire staff's attitude was marked by rudeness and total disrespect. I asked to speak to the manager several times to complain about this specific employee and the overall situation, but I was told the manager was unavailable the entire time. When I pressed for his arrival time, the staff told me, in a contemptuous manner, that he would arrive at 11:30 PM—after the restaurant closes! Conclusion: Terrible food and truly shameful, disrespectful customer service. AVOID.

تجربة اكثر من سيئة. النجوم والزحمة خداع! • الطعام: كارثي. السمك والروبيان محروق وغارق في الزيت وبلا طعم. البوراتا يابسة. • الخدمة: مهينة وغير محترمة. عامل صرخ علينا وسحب صحن الرز بغضب. • الإدارة: المدير غائب، والعمال قالوا إنه سيأتي بعد الإغلاق بأسلوب ساخر. • الخلاصة: أسوأ تجربة....

This place is famous in Dubai but our experience was lesser than expected. The location of the place is nice - very close to the beautiful Sunset Beach in Umm Suqeim (although you can't see the beach or sea from the restaurant). The ambience is very basic - it's a no-frills place with plastic chairs & tables both inside and outside (open-air). Cleanliness and hygiene are a little off-the-mark in a few places (like the toilets). We were told that it's always crowded but when we were there (weekday evening), it was mostly empty. You have to order the fish and prawns by weight and pay before eating. They give you a token number and shout your number when your food is ready. The curry, roti (Malabar Paratha) and rice is served on the table by a separate team and has to be paid later. The service is pretty okay, although they all seemed to be in a hurry & busy even when there were so few people around. Coming to the food, it was very simple - prawns and fish were marinated in simple Kerala-style red masala (spices) and deep fried. The prawns we had were fresh, hot and tasty but the fish was quite overcooked and in fact a little rubbery. We finished a kilo of prawns easily but the fish was abandoned after couple of bites. The spices don't enter the fish at all and it tasted bland. The best thing we had was the coconut curry (with fresh roti & rice) - it was really good. Price-wise, it's a decent value for money. Overall, probably worth a visit if you are...

I read about this place being like the perfect fish place fit for an Indian palate, and here's my honest review of the place.

Pros: -The fish and prawns served is fresh. It's something they have got right, the fish here is always fresh. Prawns were really good. It's well marinated and cooked well. -The location is peaceful and the ambience is quite nice, nothing fancy but it's calm and peaceful on weekdays, and supposedly busy in the weekends.

Cons: This is NOT a grill place. The fish is fried in oil. So if you're looking for a grilled fish experience, this is not for you. The fish and prawns are going to be deep fried in oil. They have nothing more to offer other than two or three varieties of whole fish and prawns. You can have it with ghee rice or Paratha and the fish curry they have. That's about it. There's not much variety if that's what you're looking for.

FINAL VERDICT: the fish is fresh, the prawns are good. If you're a malayalee who's used to having fish everyday in your home, you're not going to be impressed by this place. The fish fry was not flavorful, and the hype over this place is not fully justified. Also, I personally felt it was a bit overpriced.

It's good for a one time visit. I wouldn't come here again, and if I do, I'll just be having the prawn fry. മലയാളികൾക്ക് വേണ്ട രീതിയിലുള്ള എരിവും പുളിയും ഒന്നും ഇല്ലാത്ത വളരെ bland ആയ ഒരു ഫിഷ് ഫ്രൈ ആണ് ഇവിടെ ഉള്ളത്. Prawns fry തരക്കേടില്ല. അമിത പ്രതീക്ഷ വക്കാതെ...