I want to share our experience about branch on Al wasl. Me and my husband r regular customers of it since 2020 The best Chinese food what we tried until now . Service was also good before . But since you have a waiter, her name is ruhaina or something similar,we stopped going there . In general the restaurant is empty during lunch time but with such arrogant person like her ,I’m sure the business ll not be successful . And it’s only bcs of her attitude . No respect ,no glue how to deal with guests . I was operational manager for the few restaurants and I know that only one person can destroy everything . The food and atmosphere can be great but when the front stuff member is not guest orientated ,the owner will loose money We love the food but we stopped going there only bcs of one person who is on the wrong place
I want to share our experience about branch on Al wasl. Me and my husband r regular customers of it since 2020 The best Chinese food what we tried until now . Service was also good before . But since you have a waiter, her name is ruhaina or something similar,we stopped going there . In general the restaurant is empty during lunch time but with such arrogant person like her ,I’m sure the business ll not be successful . And it’s only bcs of her attitude . No respect ,no glue how to deal with guests . I was operational manager for the few restaurants and I know that only one person can destroy everything . The food and atmosphere can be great but when the front stuff member is not guest orientated ,the owner will loose money We love the food but we stopped going there only bcs of one person who is on the wrong place. I have no idea of she is still working there...
Read more1 Oct 2022. I gave China Garden another try as I had promised Mr. Shaddy, the owner that I would. Glad to report that it is back to great service, exceptional Chinese food - made to order. Above all good to see Kristie back....she was not there last time and it was noticeable. She makes a huge difference in getting the order right and amazingly remembers your orders from previous visits. Well done. In my 20 years in Dubai, the best Chinese Restaurant in town...... Previous Post two months back.
I hate to give it a one star rating after giving it a 5 star rating. The place has gone done hill. The new staff is dysfunctional amd argumentative. They got our order wrong, they refuse to wear masks despite the fact that it is mandated for all food service personnel and they make excuses. After 10 years of visiting this place it is sad to see the old staff gone and the new staff driving the place into the ground. They need to have a supervisor or manager present to train the staff. Previous Post: Fantastic Food. Reasonably priced. Friendly staff. A must for good food. I go back often.
Just ordered delivery and it was...
Read moreRestaurant test is OK but attitude of the staff is so bad... I feel she is too much frustrated due to work load as she is only serving and taking orders on phone and cashiering.. She is very much rude we are very old customer of china garden due to taste but yesterday incident happen in al wasl branch is horrible when we ask something which we are getting and served earlier suddenly this lady shouting and saying this is management decision all rules changed talk to management which we are totally surprised.... The restaurant food taste is good but may be this type of attitude will stop people to visit.... We are totally disappointed sorry to say..... She can say No in Good way also but the way she treat us is very bad... Even for serving also she take too much time may be purposely as other people get served earlier the same soup order but for us too much time.... Hope management will think and inform...
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