The CODFATHER Sudbury — Restaurant in Babergh

My husband, me, our daughter and son-in-law visited this eatery first week in September. We were very warmly greeted and led the way to sit at a table. It seemed that the establishment was family run and all the staff were really friendly. You have a choice of fish and chips to takeaway or to sit down and eat in the comfort of the beautifully decorated restaurant. There are also other choices from the menu including starters and desserts. I was amazed by the toilets and the hallway outside the toilets. Decor was beautiful and the toilets are the cleanest toilets I've ever seen when visiting a restaurant. We ordered fish and chips and a platter for 2. My husband really doesn't like salmon much but when he tasted the platter salmon he was highly impressed. The platter was generously sized and very well presented. I am gluten free and although this wasn't a gluten free night the staff member offered to make me some batter especially but I am not celiac just intolerant so I could have my fish cooked with other fish so it wasn't a problem. The batter was delicious, the mushy peas were enough for 2 people and the chips weren't greasy. I feel that the staff in this establishment went far and beyond to make sure we had a lovely eating experience, beautiful ambience and for the whole experience I would like to say 10/10 from our family. HIGHLY RECOMMENDED! Thank you staff and management for...

The food is good, yes, BUT..watch out!! They charged me £28 for large cod, large chips, medium cod and chips and a steak & kidney pie and chips. That is being overcharged even by their extremely pricey standards. I didn't even really notice till I got home, as it had been a long day and I was buying for a friend who had been looking after me during my stay in Sudbury. Read Jemimas review to see that this has happened before and it is no accident that it has happened again! If you read the Codfathers response to this email, you will see that they encourage her to go and see management about it. Well, let's see what happens when I do that! On top of this, they also touch your food by hand when they are pointing to the fish you want to choose. This is a big no no! You don't want people touching your food by hand and it shows a lack of consideration for customers food and hygiene. I would strongly urge you to add up the cost of your food before you order and hand your money over. I am sure this is planned and I am sure they know exactly what they are doing. Be vigilant people, don't just blindly trust people who are providing you a service, some of them are out to rip you off...

My server was rude. Probably the worst customer service at a till I've ever received. There was no interaction at all. Felt I was a burden. When he handed me our food. No eye contact. Literally threw it on the counter without looking at me and walked away..asked him a quick question. Still didn't turn to talk but spoke a couple of words looking the other way. The others in there were just all standing there. Just clinical . Felt awkward. I won't go back again.. Learn customer relations and how to retain your customers. If I could give zero star atmosphere & service. I would. Food was average . At the end of our meal half of everyone's meals was left uneaten..( 4 people ) I can only hope one day another competitor opens up nearby and people will realise the Codfather was not so...