Coastal Coffee — Restaurant in Barry

Handled rude customers brilliantly! A real treasure to Barry Island.

I decided when passing to pop in for a coffee. The inside was warm and nicely decorated followed by very friendly and helpful staff (It's always nice to walk into an establishment and see the staff enjoying themselves and providing a happy atmosphere for the public).

Prices were so cheap I couldn't believe it considering the average coffee in most places is over £3-£4. I mean £2.10 for a latte? And a biscuit!!! Coffee was delicious too! which was even more surprising because most places with these prices really represent that, not coastal coffee.

They handled two rude customers very professionally and to the best of their abilities. These two woman were complaining they couldn't have their dogs in the shop (the shop is not dog friendly, which makes sense in my eyes especially when serving food as its unhygienic).

The staff explained that if the customers had card showing that they were support dogs they could allow them to remain the shop... Instead the staff received a very nasty and vicious excuse (along with other remarks and gestures) "I've left the card at home" After the customers shouting horrendous abuse at the staff they eventually left.

It would only be illegal if staff refused to allow the dogs in when the customers have a badge on display

To the owner of coastal coffee, your staff are a treasure and handled the situation tremendously!

I will be returning here as I also noticed the variety of food options available all for (you guessed it) an affordable...

I visited with my Grandson and a friend and we all found it to be a very friendly and welcoming place. The food was great in quantity and taste and it was a clean, modern open space. There was a plug by our table, which was a very welcome facility because we needed to charge our phones. I had a cheese and onion omelette with salad which was delicious! My Grandson had a baked potato, cheese and beans. It was a big portion which he thoroughly enjoyed and my friend had a bacon burger with fries which he said was absolutely delicious! The prices are very reasonable and compared to some other places extremely good value! The staff were very obliging and nothing was too much trouble for them! I would thoroughly recommend a visit and I'll definitely be back on my next trip up to...

I have an assistance dog. So does my grandson. We called into cafe. We were told ‘no dogs’. We explained our situation. After we ordered the waitress came across and started to say we had to sit outside. My daughter tried to stop her but she persisted (loudly). Her manager had told her to tell us to leave. But this breaks the disability law. He required us to have written proof - which my daughter attempted to explain was not the case. By the time she finished I was in tears and we left - totally embarrassed. (It had rained earlier and all the outside seating was wet through - so not an option as no attempt was made...