The Blue Boar - JD Wetherspoon — Restaurant in Basildon

after my interactions with the door staff I will remove all previous positive feedback. small group of eight people, ordered drinks and food. At around 8 pm, we were unexpectedly denied further drinks due to what we were told was excessive noise. We hadn't received any prior warnings from the staff regarding our noise level; otherwise, we would have certainly tried to be more considerate.

As we were leaving, one of the ladies in our group briefly went to use the restroom. After approximately 10 minutes, another lady from our party attempted to re-enter the establishment, but she was obstructed by a bouncer in a rather discourteous and confrontational manner. It's important to note that all of us are in our 40s and 50s.We left with goodwill and was not expecting for the door staff to be so rude and aggressive.

This unfortunate encounter with the door staff marred our overall experience at Wetherspoons, which had been going quite well up until that point. I do not feel that the door staff are suited to weatherspoons Consequently, we decided to move on to the Red Lion, where we enjoyed a wonderful evening with live music. I now reccomend the Red Lion any day of the week and skip the...

Went to celebrate a birthday with friends, doormen came over and accused my husband of taking cocaine in a toilet cubicle and asked us all to leave. They said the manager had seen my husband go into a toilet cubicle on cctv and when he came out they checked the toilet and found traces of drugs. We asked to see the manager to which they refused! We asked for the police to be called to which they refused! We are so angry the way we were treated in front of a packed pub. When we got home I spent 30 minutes on the phone to a 'manager' to try to explain my husbands innocence. The ' manager' said he was in the kitchen when this happened and knew nothing of the incident, but the other 'manager' was probably the one accusing my husband of drug taking. I asked to speak to him, but they couldn't find him. I asked the manager for his name to which he refused! To say we are angry would be an understatement. I have asked to be contacted on Monday, with an apology of the treatment given to my husband who's only crime was to use a toilet...

So while the premises itself was nicely maintained and had a pleasant atmosphere my experience was ruined by the ineptitude of the bar staff. My friend and I were left waiting for 15 minutes while everyone else at the bar was being served. My made a few comments which were ignored and when I finally pointed out we weren't being served I didn't even get a sorry and was told to be patient. I was until I noticed people who came to the bar after us were being served before I was. There was other staff in the background that could have helped, including a manager, but they had their backs to the customers the whole time. I've done bar work in the past and was quite frankly annoyed and irritated by the lack of response by the bar staff, and their demeanour. There was no feeling of team work with most of the staff actively avoiding customer interaction. Shame because an otherwise lovely evening was ruined by poor service and lack of...