KFC Retford - King Edwards Services — Restaurant in Bassetlaw

Utterly diabolical

The experience at the drive through at this establishment begins with a completely unreasonable time to get through the drive through section. Following this you encounter astronomically rude employees whilst ordering your food and almost miraculously you feel as if you have been entered into the world’s first time machine where you will find yourself with another inexplicable thirty minute wait at a very quiet FAST food restaurant, only to receive the incorrect order.

This is an absolute disgrace and I wouldn’t recommend visiting this place under any circumstance even if starving as it is more likely that a disabled man could run a marathon before you receive your food in enough time to...

UODATED April 2023. Due to below review re; inside temperature. I used drive thru to purchase 8 piece original recipe bucket -£12.99 . 8 Greasy oily,wet chicken pieces. Skin falling off due to oil/ grease? .. Not a nice taste. The oil was very hot though, if that is relevant. Best avoided imo. PREVIOUS REVIEW - Freezing cold inside due to air con on full . Asked for the air con to be turned down - apparently if you cant feel it in the kitchen, they won't.!!..... Doesn't matter how cold it is for the customer. It's the kitchen staff that count ! WiFi intermittent. Food gets cold quickly ( see above) uncomfortable due to climate. Not...

So I wanted to change my review. After careful consideration and using a sober mind, I understand that it takes time to adjust and get things right. The food isn't the greatest, but myself working in the food business, I understand how much pressure one would be under working a busy shift servicing hundreds of people a day and having to deal with customers who at times may not be very polite, however more training needs to be given to the staff here to help them. They're young and sometimes inexperienced with little customer relations experience what needs to...