Staff were rude and abrupt, we all ordered a SOFT drink to our table and got asked to show ID to prove we was all over the age of 16 even though we ordered soft drinks! two members on the table had their ID whilst me and two others didn’t but we was all wearing our collage lanyards which proved we was above the age of 16. The member of staff refused to give us our drink and told us we had to leave, by this point we had already paid for our drinks and came to quite a lot as there was 7 of us, I know this seems as a couple of pounds for adults but for teenagers it felt like we were taken advantage of. The staff member brought over the manager who was again rude and abrupt to us and told us we can not have a refund for our drinks and told us to leave. It was very disappointing as I personally am not from Retford and travelled far to come here to meet my friends and we experienced a very nasty atmosphere even though it was extremely obvious we was all above the age of 16! I have also been here several times before and they have never ID me so this shows that their policy is not carried out very well by the...
Read moreSo, it's not the most attractive pub in the world, but it has pleasant decor, plenty of space, and a variety of seating options (including outdoor area).
Also, it's a Wetherspoon's, so there's a great choice of food and drink available at extremely affordable prices. The staff are very friendly too. I regularly visit with family and/or friends.
I do have two issues, though. Firstly, now the 'order from your table' app is well established, actually walking up to the bar on a night out can mean an extremely long wait (20 minutes on my last visit, in fact). It's still a pub, and when you're out with your friends, and you just want drinks, you still expect decent bar service.
Secondly, over the last few years, the tables have become shabby and often sticky. This is apparently due to a spray cleaning product they had to use regularly during the pandemic. It's not pleasant to eat there because of this. I know it would be a big expense, but the tables need sanding down and re-treating, or replacing.
That being said, I would definitely recommend it. If the above issues were addressed, I would give this...
Read moreWe enjoyed our day, however, when we booked we were told we had booked two treatments and a buffet lunch for the price we had paid, although when we got there, we were told we had two treatments, a drink and a fruit platter, which was actually 4 strawberries and a small pot of dipping chocolate and no lunch was included! It was a good job we had brought our purse or a long day with no food it would have been!! We were told the lad Luke who booked us in was new and probably got the prices mixed up. We felt disappointed and upset and felt it was a very unprofessional approach to a customer! Matter of fact answer and that was that! Not sure we'd return to Tankersley Manor for another spa, especially as when we were enjoying our swim, a swimming teacher then appeared, partitioned some of the pool off and started giving swimming lessons to some small children, so we got out, not what we...
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