Jungle Shisha Lounge — Restaurant in Birmingham

Atmosphere: ⭐⭐⭐⭐⭐ The ambiance at jungle Shisha lounge incredibly inviting. With its dim lighting, cozy seating, and modern decor, it’s the perfect place to relax and unwind. The music is always on point not too loud, so you can chat, but still enough to set a great mood. They also have an outdoor area for those who prefer to enjoy shisha in the open air.

Shisha Quality: ⭐⭐⭐⭐⭐ The shisha here is top-notch. The lounge offers a wide range of flavors, from classic fruity options to more unique blends. The smoke is smooth, and they use high-quality coals that last a while, so you’re not constantly needing a refill. The staff is quick to change the coals when needed, ensuring a great experience throughout.

Service: ⭐⭐⭐⭐☆ The staff is attentive and knowledgeable about their shisha and flavor combinations. They’re also quick with drink orders and have a friendly demeanor. At times, the lounge can get busy, which can make service a bit slower, but they handle the crowds well overall.

Food and Drinks: ⭐⭐⭐⭐⭐ The food and drink options at Shisha Lounge are a pleasant surprise. They offer a mix of small bites and mains, making it a great spot for both light snacks and meals. The drinks are excellent, with a variety of teas, cocktails, and mocktails.

Overall Experience: ⭐⭐⭐⭐⭐ Jungle s is easily one of the best shisha lounges around. With a welcoming vibe, high-quality shisha, and excellent food and drink options, it’s a fantastic place to spend an evening. Whether you’re here for a chill night with friends or a date night, you won’t be disappointed....

The first few times I’ve been were fine, customer service was good, food was fine, decor is fine and shisha was fine.

However, the last time I went, there were a group of guys celebrating with their ladies which was fine. Until one of them got really drunk, decided to come over and be leaning over my friend and persistently asking her to come over to his table. After her saying no a handful of times, he then tried to convince me also. He would not go and we made eye contact with management a few times. He was stood nearby watching. It was uncomfortable and finally one of the customers friends came and collected him and apologised.

I spoke to that manager after and he apologised. I asked him to watch my friend as I needed the toilet before we left as we did not want to stay after that. He agreed and when I came back, he’d vanished. My friend said he left when I walked off… Ultimately I shouldn’t have to tell a manager how to protect his female customers.

Men especially in a position of power, should know how be comfortable in their masculinity to protect their customers and ask female customers who are being pestered; ‘is everything ok’, ‘how can I help’ etc.

I understand certain insecure men feel a woman should not be in a shisha lounge as they should be indoors being their maid cooking, cleaning and producing babies.

That does not excuse allowing men to disturb mine and my friend’s...

Service is nice when you are lucky enough to get inside, it depends if the tall black security racist guy will let you in based on how he feels about you, and decided to let other black guys and their group in first despite us being in front of the queue. When I asked when can me and two friends in, he all of sudden said one of friend is looking too casual to get in (he could have said that before he made us wait outside). When my friend who was denied entry for wearing "too casual" dress asked why has he let the other black guy in who was wearing similar outfit, he politely (I mean rudely) said that he is not liable to answer this question. It felt like he owns the place and can make rules as per his will. I'm glad the owner of this place has so much trust on him that he can make his own rules (Shame on the owner).

I know the owner of the place despite of reading this will not take action as he/she is not bothered at all. This kind of behavior should be rather reviewed and lead to immediate dismissal. Anyways, my only intention to post this long review is to make other people aware about racism in existence at this place.

If the owner of the place needs evidence then they are welcome to go through the CCTV recordings for 3rd August 2024 between 11:30 pm till 11:55 pm. To identify me, I was brown top and I was accompanied by two of my...