Royal Shapla Quinton — Restaurant in Birmingham

Had a takeaway due to the price being one if the cheapest in the local area. 1st of, I couldnt find the place as it was night time and had to drive around twice due to the frontage not being lit up. I Had lamb tika for starter which was OK and compared to other places pretty standard. Then a lamb rogan josh with pilau rice. Disappointed doesn't even describe it. I dont know if it was normal or just because the place was quiet and empty so the kitchen staff missed a few things (9pm Sunday) but the food tasted like it was missing vital ingredients. 1. No chilli even though the menu described it as a medium to hot dish. 2. The sauce was just a plain bland blended tomatoe and onion sauce with no caremelisation of the onions and tasted like they had just been lightly softened before being blended with tomatoes and tasted and looked like it had no garlic or ginger nor any turmaric nor the vital ingredient garam masala and no corriander. 3. The texture was as though thickend with corn powder. The meat was tender and edible though. While I was waiting the waiter was asking if this was my 1st time here and that it wouldn't be my last as the food is very good. Sorry to say it was my 1st and last as will not be going back no matter how cheap...

These guys should appreciate that they get a one star from me. If only I could give minus 5 stars for the dreadful food quality. Upon checking the inside of my paneer shashlik i noticed brown/black mould which gave off an awful unappetising stench. My stomach turned and I could not eat anymore. The food hygiene rating of this place should be 1 I have no idea how it even deserves a 2 which is what it is now. All in all… I won’t be coming back. On a more positive hand the service cannot be faulted I was happy with this. Improvement must be made I urge people to be weary of the hygiene here. The only edible thing which tasted great were the complimentary chocolates given out with the hot towels...

After eating in there and experiencing great food. I was disappointed with my first takeaway home order. Food was missing on delivering but most disappointed with curry pot meat portion sizes and the Butter Chicken Balti. Butter Chicken was totally tasteless and thrown in the bin. On calling the restaurant to ask for more mint sauce because driver was coming out anyway with our missing food.. the guy on the phone was very unhelpful and rude.. (he needs to go on a customer service course).. order was over £36 for 4 people and they sent 1 small mint sauce pot.. unbelievable from a top restaurant?? .. hope they listen...