Shaban Tandori — Restaurant in Birmingham

We visited Shaban just before Christmas 2022. It was not a good experience. The restaurant was cold and when I asked why it was so cold I was told by a waiter, “It’s winter, what do you expect?” No attempt was made to make my family and children comfortable. My children kept coats and hats on for the remainder of the meal. Not very nice. We were seated right at the back of the restaurant by the service counter even though the restaurant was empty when we arrived? It became apparent that the rude staff would continue to reach over our heads and serve food or shout orders to each other throughout the remainder of our meal. Appalling. To top it off, the restaurant is running an online service where people walk into the restaurant to collect their orders. Throughout our meal we had people queueing beside our table, leaning against our chairs, paying at the cash register behind our heads. It was horrible. The restaurant needs a specific waiting area for people collecting orders away from guests in the restaurant. Service was bad. Food was slapped onto my mums plate with no care. No food warmers were on the table to keep food warm as other guests seemed to have. My daughters ordered some fried chicken and were given tough bits of chicken on a plate. The rest of the food was just about ok. The restaurant decor is extremely dated and in extreme need of extensive modernisation. I also have to ask whether there were racist undertones to our treatment. Seated at a table at the back of the restaurant where no diner should have been seated. The rudeness of staff and terrible service. All other dinners (white) were seated at the front of the restaurant. As a person of colour I feel that this could have been the case. I would advise anyone wanting to eat at the restaurant to think carefully. There are far superior Indian restaurants in the area. Shaban is not even a...

Ate here 16/03/24 table for 2. After wanting 'indian cuisine' this place states thats what they serve across there website and menu. We ordered the sharing platter starter My 8 year old daughter would of finished it herself, it consisted of 2 tiny pieces of chicken/lamb tikka, 1 tandoori chicken leg snapped in half and what was ment to be a sheek kebab however it was ridiculously bland. Really not value for money at all. Mains were lamb balti and lamb saag with a pilau rice and plain naan. What we recieved was actually shocking. None of the dishes had any flavour. The meat was that tough it couldnt be cut. You couldnt even tell what meat it was it just looked brown. No one asked us how our food was until it was very apparant that we had sat for so long with the food just sat in front of us, we explained our issues however the server made out like he couldnt understand us. Its very clear this was not indian cuisine its Bangladesh cuisine, if you know about your different cuisines then please do not attempt to go here thinking you will recieve indian. The atmosphere was nul. Over all i am extremely disappointed. I would definitely not recommend this place and i for sure...

Fantastic gem of a curry house. Proper 'traditional' old school flavours. Everything and I mean everything was done perfectly from starters to mains. Curries were served on a hot plate (not many left that bother nowadays). We tried a few different curries and each one tasted delicious and different (which sounds obvious but many so called Indian restaurants don't seem to be able to master this). The Shaslick starters were the best I've ever had- meat was so tender and flavours were perfectly balanced without the need for aggressive spice). The egg fried fried again was superb- properly done old school style not the nonsense pilau with a bit of egg thrown in! Nothing was overly spiced but everything was spot on and I'd love to come again. Staff were friendly and attentive. Surroundings were clean but nothing outstanding. It was a warm day and thankfully we were sat near the air conditioning that was clearly making a different. Toilets were spotless. All in all this is a proper 'curry house' with a proper chef and not your modern Indian restaurant that seems to have taken over. Enjoy these eateries while you can as sadly a lot will...