Tasty Pizza — Restaurant in Birmingham

Owner told me to go f**k myself for calling to check on the status of my order.

Hi All,

I've never written a negative review in my life. But I just feel like I need to let people know about this restaurant. To be honest the food is quite nice. However, the problem is the level of customer service and delivery time from this particular restaurant.

My wife and I ordered some pizzas from Tasty Pizza around 21:35 through the app. They accepted it and added and extra 5 mins to the delivery time for 22:40. We waited till around 22:45 and gave them a call since the deliver was late. The guy who answered the phone assured me that the driver was en route and will deliver it shortly. Btw, Tasty Pizza is 5 mins away from my house. Again, we waited for another 10mins and called them. They said the driver was a few minutes away. We called again around 23:21 and the guy was really rude asking me why I'm calling. Apparently, I can't call to find out the status of my order which btw contrasts Just Eat's policy to contact the restaurant if the order is late. The guy told me not to call again and to go f**k myself. As I responded in the same kind, he hanged up.

I did call Just Eat to report this. But I called them before I did this to insult them and tell them a piece of my mind. I have to say the way I was treated was rude and unprofessional with poor customer service.

Please think again before ordering from this...

I'd recommend avoiding Tasty Pizza at all costs. We ordered a deal. In short it took 90 mins to arrive. Food was ok. Edible. Upon arriving I questioned the order. Delivery guy said I'll get you the receipt. When I tried to question our order he received he said 'can't you read'. I responded that I'll be leaving a review. He immediately turned round got close to my face and was so aggressive. I had 4 children in the house waiting for the food and a baby asleep upstairs. I asked 'did he think his behaviour was acceptable on my door step'. He grew increasingly irrate when I questioned his behaviour and the service of Tasty Pizza. He proceeded to be aggressive and said 'I'm the owner'. By this point I was so shocked at how aggressive he was, at the door to my home simply because I questioned the order and their service. I reiterated 'did he think his behaviour was acceptable at my front door'. Genuinely never ever known service like this during a takeaway delivery. He continued with his aggression walking closer back towards me and at this point he was so confrontational I closed my front door. I could hear him shouting once I'd closed it.

Safe to say we will never ever be ordering...

Absolutely 10/10 for every aspect!!! After having no luck ordering delivery with Uber eats, just eat or Deliveroo I took a shot in the dark and called to see if tasty pizza would deliver to me as the restaurant was still nearly 6 miles away and without hesitation was told yes! The guy I spoke with on the phone was so helpful and explained what steps I’d need to take to be able to pay via card over the phone and after taking my order told me my food would be around 30 minutes (it took 29 minutes exactly!!) after receiving my food I was absolutely over the moon with portion sizes and even how the food was presented! Food was delicious!! And the salad was still completely fresh even after the 15 minute drive it would have taken to get to me! Was even given extra chicken nuggets with my meal which btw were probably the best I’ve tasted! Also with my order received cutlery napkins and seasonings which can sometimes really make the difference! Beyond satisfied with the service I have received and will definitely be ordering from here again!!!...