Ordered a pint of lager which was given to me with an inch of head, for which they have the pleasure of charging over £6 for, when i asked to have it topped up/served correctly the extremely rude barman got very aggressive and had a an awful attitude towards me, he was so rude that i said forget it, he then ordered me out of the pub and came from around the bar looking for a confrontation, myself being a better man walked away. Basically, if you cant serve a pint properly and are treating your customers in this manner it wont be long before this pub shuts down, theres so many better pubs near by which are better value, way cleaner, and have better staff and a much better overall experience, for example the shakespeare, the royal, the contemptibles, all miles better than his grotty little dive and all in walking distance. Worst pub in Birmingham, avoid. IN REPLY TO THE MANAGEMENTS RESPONSE TO MY REVIEW You must obviously be new to the pub trade, with a lack of common sense and experience, firstly by your libellous response to my review, in your accusation of my alleged comments of a bigoted nature, please enlightened me to what exactly they were. You say there is cctv with audio recording, please publicly post this on line , ie youtube and put the link in your response, and also when the cctv is publicly published everybody will also be able to see the lack of the green food and hygiene sticker which should be proudly displayed on your front door/window, I understand that this is voluntary but if your establishment had a rating of 4 or 5 out of 5 (or even 3) im sure you would be proud to have it on show for your customers, i wonder why your not displaying one???? To sum this whole situation up, if you spent as much time training your staff to deliver the products that your selling correctly and to deal with a customer’s requests for poor service to be rectified rather than ejecting them from the premises when asking not to be served short measures than writing childish (reference to my manhood) replies. Yes the pub might have been there over 100 years but thankfully not under your stewardship for much longer. And finally if you want to raise the size of my manhood in your response, ask your...
Read moreIf you're looking for a great place to unwind, catch up with friends, or grab a drink after work, look no further than this amazing pub. From the moment you step inside, you'll be struck by the warm and welcoming atmosphere. The décor is charming and cozy, and the staff are friendly and attentive.
The drinks menu is extensive and impressive, with a wide range of beers, wines, cocktails, and spirits to choose from. Whether you're in the mood for a classic pint of beer or something more exotic, you're sure to find it here. And the bartenders are true masters of their craft, able to whip up any concoction you can imagine.
But it's not just the drinks that make this pub so special. The food menu is equally outstanding, with a variety of delicious dishes to choose from. From hearty burgers and sandwiches to lighter salads and small plates, there's something for everyone. And the ingredients are always fresh and of the highest quality.
But perhaps the best thing about this pub is the ambiance. Whether you're sitting at the bar or at a cozy table you'll feel relaxed and at home. The pub is always buzzing with activity, but never feels crowded or overwhelming.
Overall, I cannot recommend this pub highly enough. If you're looking for a great place to relax, socialize, and enjoy some delicious food and drinks, you won't find a better spot than this. 5 stars...
Read moreThe Queens Arms is our local pub and we have been there several times. We have never received great or even friendly service and food always took forever but we went back just because it was local and convenient but today was the last time. My sister is visiting and wanted to go for a breakfast, so we walked over because I knew they did decent food. We ordered 3 full english breakfasts as soon as we got in, because I knew it would take a while but I didn't expect it to take 45 minutes. I asked about the whereabouts of the food after 30 minutes and was given the excuse that someone had ordered 4 other breakfasts at the same time but ours was sure to be next. 15 minutes later 2 finally arrived. I was shocked at the small portion size with crappy tinned mushrooms and tomatoes but even more when my sister said it hers was cold. I tried mine and mine was as well. Shocking. And even more shocking that there was no apology from the staff. How could it possibly take 45 minutes to serve 2 small cold breakfasts and still be waiting for the 3rd. We asked for a refund, left hungry and annoyed with the whole experience. How disappointing. I advise going to the Rectory around the corner, much friendlier staff and better food,they just don't offer a full english breakfast. Or really... go anywhere but here... unless you want...
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