So I waited 40 minutes for the delivery of a luke warm pizza with the bear minimum amount of toppings and over cooked chicken wings from the Bletchely Domino's, so I phoned and after 6 times of the ringer running out they finally answered the call. The guy told me that the wings weren't left in the oven or mixed with colder chicken wings, like I'm blind but did offer to exchange the complete order but said I would have to wait another 40 minutes for delivery. So it arrives and the pizza looks like it should do wit the correct amount of toppings, cheese, hot, and the wings have the right colour on them. So I complained to Domino's online like they tell you to and they replied oh how sorry they were, and they will get this franchise to get in contact with me. So the manager emails me from Bletchley and instead of offering me an apology with a voucher, or a refund for waiting over 1h30mins after there own mistake, instead this small pizza shop in Bletchley tells me that Domino's can't and I quote: It has been decided that as we cannot meet your expectations, we will not longer be able to serve you. So I'm thinking first of all well at least give me my hard earned money back if your refusing to serve me in future, then I'm thinking really an 1h30mins wait with no compensation why would anyone wanna use you again anyway. But because I live in a city I have another 5 Domino's shops so I sent another email to customer services, and asked them if this guy was speaking on behalf of Domino's or just his own little shop but I never got a reply. So I sent them a reminder email still no reply, so I wrote a letter to head office and gave them 7 days to answer the question or I would be leaving negative feedback well It's safe to say that they...
   Read moreWorst dominoes ever, the food was fine, as good as dominoes gets, but ordered at 8:14, by 9 still no sign, we called and was told that there were no delivery drivers and one was on his way to pick our order up from the shop, my partner decided to go and collect the order to save time as we had people leaving at 9:40, he arrived to find 4 delivery drivers sitting outside, 2 were smoking, we recieved a very small bottle of Coke to compensate for the ridiculously long wait and the collection by my partner, he asked for a bag to carry the smaller items and was told he couldn't have one, a kind man got one from his car. Shocking service, had we wanted to collect we could've got a much better deal. We won't be ordering...
   Read moreI loose count of the number of times I tried to call to order.. decided to collect only to get home with the wrong pizzas and no time to go back. Tried calling again to make them aware get again multiple calls unanswered. I'm surprised they are still in buissness as they were far from being over run and plenty if staff standing around next to a constantly ringing phone, I even rang whilst stood outside only to witness the lack of f#$ks given. Over all shocking service, paid extra for a pizza i never got and feel rather sorry for the person who ordered a half veggie and probably had a mighty meaty stuffed crust delivered to their doorstep. Sort your staff...
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