Went on a bank holiday Monday and ordered very simple food that effectively shouldnât have gone wrong, a cheese panini , a breakfast wrap and 2 iced coffees. Without any staff telling me they went ahead and made a cheese wrap instead and when I told them they had said itâs because they ran out of panini bread , the owner then said to a MOS that there is some and said to leave me with the wrap as itâs already made , there was no transparency and that was a conversation not intended for me to hear , I advised I had been having q craving for a panini and was gutted theyâd ran out (which is fine) and then they made me one (it was awful!) the cheese wasnât melted and it tasted like very cheap mild cheese. My husband had the breakfast wrap and said that it wasnât worth it and that the ingredients tasted cheap (not tasty overall) the two iced coffees was made with icecream (some icecream isnât vegitarian) and i am , we wasnât made aware it was going to be made with ice-cream , a usual ice latte would have been better. The women that worked there was very friendly and the younger one was the one trying to rectify things and seemed the most switched on. They was also closing and so the hoovering and moving of tables etc didnât make for a nice atmosphere, Iâd rather them have just said they was closing and couldnât do it as nothing seemed to be going well. My husband and I wouldnât recommend this ( might be better for other food and not on a bank holiday but it did seem cheap ingredients was used. Transparency around the mistake would have been better and for the owner to actually care rather than the leave her with...
   Read moreLovely food and drink, but unfortunately an unpleasant experience with one of the customers will mean we wont be returning.
Near the end of our visit, one of the customers rudely walked over and interrupted our conversation to tell us how we were being "too loud and not welcome in Lancashire" (despite us living here for years) among many other rude comments towards myself and my partially deaf relatives - who she showed absolutely no consideration towards
She then stormed out of the cafe, and was followed by one of the staff who apologised to her - and yet none of the staff members said a word of apology or concern to us after her rude behaviour. It didn't seem to matter to them that she had chosen to rudely attack us and tell us never to return, so we will choose to do exactly that.
It's a real shame as the cafe itself does lovely food and drink, but would clearly rather show preference to rude customers who choose to verbally attack other diners rather than simply politely requesting us to quiten down a little (or just showing basic decency towards those who are hard of hearing), completely ruining what was meant to be a...
   Read moreBelatedly posting my review of Garstang Deli Cafe. This cafe is under new ownership and it didn't disappoint. I visited with a friend at around 11.30am and it was busy both with customers eating in and those buying takeaway food too. My friend ordered the butter pie which was served with beetroot and grated cheese. It smelled delicious and was declared to be excellent by my companion. I opted for a blueberry scone and it was light and fluffy and "loaded" with blueberries. It was absolutely scrummy. A pot of tea and a huge cup of coffee completed our order and both were perfect. The takeaway counter was doing a roaring trade with salad boxes and other takeaway food. The menus for both eat in and takeaway were extensive and a wide range of goodies also listed on the specials board. In addition to all of this we received a friendly greeting and smile from the staff. Give it a try - you won't be...
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