Have seen a number of positive reviews about this chippy. Even viewed one on You Tube so decided to take a drive and check it out. Easy enough to find with 2 large pay and display car parks directly across the road. Obviously this is nothing to do with my review of this business but pricing for the car park is far from user friendly. You can pay for one hour or three hours. One hour might not be enough for your meal. Three is obviously over long. A bit strange why the option to pay for two hours wasn’t available. Also although it’s just across the road the kerbs on both sides were quite high. Didn’t see any dropped kerbs so anyone in a wheelchair or with very limited mobility might have a struggle. Of course this is down to the local council. All the more annoying when they expect small businesses to make adaptations and provision for those with compromised mobility. There is a ramp up to the door into the chippy with a barrier offering a hand rail. Inside looked wheelchair friendly with no steps that I could see. They also had a disabled toilet. I didn’t use this but did use the men’s. Although compact it was very neat and tidy and the water from the sink nice and hot. We got there around 1.30 pm or so on a Tuesday afternoon in March and it looked busy. I think we just about managed to get the last free table. The menu is not extensive just good old staples for a chippy. Despite them being busy we didn’t have to wait long for our order to be taken. Unfortunately there were no specials on the menu and this was confirmed by the server. So I opted for large haddock, chips and curry sauce. With a can of coke and a slice of bread and butter. My brother opted for the regular cod with chips and mushy peas and a cup of tea. You have a choice with the curry sauce. You can have spicy or fruity. I opted for the spicy. We didn’t have to wait long for our meals to be served. The food was piping hot. I have to admit I have had better chips. But then again I have had a lot worse as well. However, my haddock was lovely. One of the best fish I have had in a long time. The curry sauce had a bit of a kick to it. Sometimes you didn’t notice it, then the next taste you could detect that spiciness. It was more suited to dipping your chips into. I think if you had poured it over your chips it would have been over powering. But some might like it like that. I had a few of my brothers mushy peas. Again I liked them. Prices seemed to be in line with other establishments and competitive. Our bill came to £27.85. I still think it would have been nice if they had a special on with fish and chips, a side order and a drink. Lot of other places do this and it all helps in these costly times. Portion size was very good especially my large haddock. It’s hard to judge the size difference of my large haddock compared to my brothers regular cod on the photos. Be aware the plate my meal came on was much bigger. And, as I said, I thought this was one of the nicest fish I have had in a while. I would go back to Kay’s fish & chips and I would recommend it. However, you might be wise to pick your time to visit. If it’s this popular and busy on a Tuesday afternoon in March what will it be like...
Read moreKay's Fish and Chips is ideally located near the promenade, a perfect spot for a post-meal stroll. The establishment is spacious, with a separate takeaway section divided by a railing from the dining area. The dining area was clean and roomy, and the toilets were well-maintained. The staff were friendly and polite throughout my visit.
Upon entering the takeaway section, there is a notice on a pillar advising customers to order specific items as soon as they enter. I followed this advice, but I was asked if I wanted anything else while my order was being prepared. I requested chilli and chips but was informed that I should have ordered them upon entering. When I mentioned that the notice didn't list chilli and chips, the staff member explained that there were a lot of items not on the notice. We a little laugh about the mix-up, but it's worth noting to order everything you need right away as you join the queue, or before, just to be sure.
The large cod I ordered was fresh and delicious, wrapped in a light, crispy batter. The chips were exactly what you'd hope for at the seaside—thick and flavourful. The chilli and chips were nice, though the packaging wasn't ideal, which is understandable given the shift away from plastic to cardboard nationwide. The battered sausage and chicken nuggets were spot on, the peas were perfect, and the curry sauce was enjoyable.
Cooking in: Palm Oil
Hygiene Rating: 5
Cash or Card
Fish Reviewed: Large Cod
See the full video review on The Chippy Tour...
Read moreI have visited this establishment several times, and the the woman on the till is miserable! Don't get me wrong the food was good, but it was expensive for what you got! Nearly £9 just for a regular cod which is a tad expensive.
The woman behind the till was the most miserable, non welcoming person I've encountered. No smile on her face whatsoever! If you're going to charge a lot for simple fish and chips at least have good customer service!
The chips themselves were nice but not the best chips I've ever had. Fish it left a lot to be desired the last time I went, the batter was not very moist! It was nice don't get me wrong! Just when you take into account the price of the food and the cheerless woman behind the till it isn't for me. I understand Cod and fish aren't cheap anymore but try and make an effort to be more passionate about your customer service!
I'm giving the establishment two stars. I think that's a fair evaluation of it as it's nice enough but not the standard they charge you.
Update: I tried it again and I had exactly the same experience there. The most miserable staff I've ever encountered! The cheerless woman behind the counter with a young member of staff equally as miserable. Save your money and go somewhere that values your custom and where the staff...
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