Bristol Lewins Mead Brewers Fayre — Restaurant in Bristol

This once lively place seems to have gone down hill. Visited on 6/7/24 @17hrs party of 2. Empty bar one small group and a few people watching the football.Had to book table but not asked for names ect. Instantly told there is a 30 minute wait for food. Not much of a problem as we weren't sure if we were going to stay there or not. Of all the people wanting food to arrive after us only one family stayed due to wait times. Restaurant was practically empty the whole time. Purchased drinks while then deciding to order food. Told then theres a 45 minute wait as person in kitchen had been left in there all day on their own. When the 2 steaks arrived we both found that instead of being medium rare and rare they were well done and medium rare. Full of Sinue, couldn't be chewed ect. I called over a barman to tell him and he was very understanding. He told kitchen person then came back to us and said manager will sort something out and did we want some drinks to make up for it. I refused that. Person that served me came to the table and said he had cooked the steaks and they were fine when he did them eventhough on the plates was the evidence they weren't fine. He then slated us basically blaming the supplier of the steaks and saying the sinue was fat and thats normal for steak which we agreed would be normal but not in this case. He offered us puddings. Once again we refused as that wasn't the point of the complaint. He turned out to be the Manager. Shocking treatment and ruined a part of my Birthday...

Very disappointed with service and meal wait time. When arrived i asked when ordering if there was a wait lady on bar replied no i informed her we had a coach to get in a hour so that's good. Ordered food even had cheeky starter as told no wait. Starters out in 10 mins after 15 min finishing starter i enquired where are meal was man from behind bar said he go check said be out in a few minutes. 10 min later food arrived after a further asking a blonde hair waitress. Food came out but due to the time it had taken had to rush adult meals could not finish them and my 3 year olds meal was to hot to eat. After i asked for a take away box with the blonde waitress who rolled her eyes at me and nodded to a man in a jumper and beckon him into kitchen. I was fuming by this point especially with the waitress attitude the jumper came over brought us the box and i voiced my concerns he offered refund but we had to go get coach which we just made. I will be contacting head office about waitress attitude in 2 weeks once back from holiday. This is the worse brewers fayre I've used due to the blonde waitress attitude with eyes rolling and long waits inbetween courses when it was not even busy. 1 hour is enough time to get 2 courses out have used other Brewers Fayre this 1 is not up to standard with service compared to the others. Monday...

This was a busy little hub of a pub/ restaurant when we visited. We stopped for a late lunch as we were staying in the adjoining hotel. It was busy and they did seem to be understaffed for how many people were in for a Saturday. It took a long time to be served at the bar for either a drink or to order food. The ladies serving were very friendly however.

We ordered our lunch. The portion of chips that was ordered for my daughter was smaller than most of the portions that came with other meals ordered. One of us ordered a smothered chicken, (requested no bacon, personal choice) but when it arrived it to be honest looked sad on the plate. Completely unappetising to look at and eat. Extremely dry & hard garlic bread. Even a tiny side salad would make it look more appealing?! Tasted ok but not the nicest meal I have ever eaten. A friend had a chicken burger and it was average she said but we were hungry.

Breakfast the next morning was better, the poached eggs we asked for were fried however. Sausages were delicious and a nice enjoyable breakfast with a good amount of choice with children eating for free with a cooked breakfast.

I would probably only have the cooked breakfast here again and explore Bristols many eateries for lunch and dinner. Convenient place for a few drinks in the evening if you are staying...