I like the beer selection here as well as the pizza - the location is great and I appreciate their being open today - and I've been coming for many years and will continue to.

But today was a little disappointing -

We entered a mostly empty pub and ordered 4 pizzas. The pizzas didn't come for over an hour with no word in-between - no update. And when they did arrive - one was missing and I had to get up and ask where it was. It had apparently been burnt and was going through again.

I understand staff shortages and pressures around Brexit/Covid etc - but to take such a long time to make food in a pub which had no more than 3 tables in without any explanation is a major failing for a restaurant in my opinion. You've got to keep people in the loop.

I asked about compensation as a gesture and was told by the manager that I was being unreasonable and how it's a shame people can't accept an apology and are always "grabbing for money" - and how everyone makes mistakes and I should just accept it. I couldn't care less about the money - I'd have happily had it donated to charity -

I was then asked what I do for a living as a comparison - I didn't reply at the time, but I tell you what, if I don't meet my clients' basic expectations I do given them a discount because it's the right thing to do. Simple as that. I cannot imagine asking my clients to effectively "get over it it's a mistake"

Anyway - good beers, tasty food, but rather awful management.