Hands down the most disgustingly bad service me and my friends have ever received in a bar/pub.
We attended the old market tavern at 9pm for a quiet game of scrabble in the back room until their close at 11:30pm (They closed at 11:10pm). The manager (dark short hair and paper clip eyebrow piercing) gave us quite literally one minutes notice told us to leave, we packed our bags within 5 minutes notice and they turned out the lights in our room as we were packing. We scrambled together whatever we could see with the torches on our iphones. When asking for plastic cups for our drinks to leave so they could effectively shut down the manager said "no that's illegal" (working as regular bar staff for events this seemed off). She then grabbed our drinks and poured them out before we could take another sip. Giving the cost of pints and their £5 minimum card spend it was pretty unpleasant having my 3/4 pint washed away without my consent before i could have a final sip. I work in health and social care so an evening pint is not something I pay for lightly on my wages. The on shift employee (not the manager) apologised for the managers disgusting behaviour towards us and notified that she/they had been drinking all night. She was drinking pints in front of us whilst pouring our pints away. Upon leaving, the manager slammed the door and locked it behind us instantly in the most rude manor. She was obscene in her manor and I have honestly never experienced a bar staff experience like it especially whilst having a couple of pints playing scrabble on a thursday night. I can honestly say I will never be coming back.
If I attempted one of these backwards practices towards customers during a shift I would expect to be fired by...
Read moreWe have been here several times I’m always had the best time in this pub, the bar staff is always friendly, every time they remember what I like and we always have a friendly chat about life and what’s up in Bristol. This is a place where I come to relax and it’s peaceful and welcoming. Drinks are always good and whatever you prefer bar staff always provided the best options door you. Great seating are in side and outside. You do need to get 2 drinks as there is a card limit of £5, but you do not need to have both drinks straight away. The people most of the time coming here are chilled and friendly. They also have easy accessible toilets and it’s always cosy inside on the couches or you can go to smoking area as there is plenty space and one part of it also have a roof if it’s raining. Close to everything in city Center and 18 min walk from Temple Meads Station in Bristol. Highly recommend as prices are really friendly and atmosphere is very peaceful and quiet. I love this place and personally always had the best service in Old...
Read moremyself and my partner were searching bristol for places to eat so we tried a few places that were very good then we seen the reviews about this place so we thought we'd give it a try, i can say there wont be a return visit.... the food is below average! we had the impression that it was a popular place to eat good food & beverages. we just wish we had just gone to mcdonalds as the food there is far better. luke warm food not that tasty, service slow with creepy bar staff who made us feel uncomfortable. an its worrying to see there own bar staff leaving reviews about the pub giving it 5* desperate to attract...
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