Went yesterday with a few colleagues and will not be going back. The owners dog was very unfriendly towards our dog and slightly aggressive. This man (I believe he was the owners boyfriend) was EXTREMELY horrible to our dog (a scared kind nervous rescue who wouldn't hurt a fly), and was in his face shooing him away.
We asked him to not treat our dog like that to which he responded very nastily, got in our faces (two young women), pointing his finger about how it is the owners dog and can do what it wants and we are just like our dog? Along with a few other things.
Got to the point we left back to the garden, a couple who saw the whole ordeal left and said they are long standing customers and won't be returning after that. We also will not be returning. The bartender came out and apologised about how the man was treating us, said it shouldn't have happened but can we keep our dog on the lead next time (fair enough) but the owners dog will not be on the lead (even though it was aggressive). Not a nice place and I would urge everyone to not visit, much nicer pubs around with friendly staff who handle...
Read moreReally great Sunday lunch .it’s improved a lot over the past year. The lunch plate changed about a year ago and the cabbage was terrible at the beginning (too strong of a “burnt” taste) but they have got the balance of the mustard seeds really well and the cabbage is really good now. The potatoes are crispy and the sweet red cabbage is beautiful. Yorkshire is fabulous and the gravy tops it all. Disappointing that there’s no turnip mash anymore but the overall lunch is honestly one worth experiencing. Meat is always good and although there is fat on the pork they add crackling pieces on top of the overall dish which is the best. I’ve had Sunday lunch at quite a few places (being someone from outside of England its been an intentional action to find a good Sunday roast place) and honestly the phoenix is the best. Pity they don’t sell roasts during summer but nonetheless I’ll be there on the first week of September when the start selling it again. I’m at the phoenix most Sundays because the lunch is...
Read moreLovely staff, awful management!!! Went for food with my 15 year old daughter. Clearly 15 and not drinking alcohol, however, management came and checked constantly that she wasn’t drinking alcohol while we were eating. We were there 30 mins and they literally came up to our table or were looking and pointing at us at least 6 times! Very uncomfortable experience, especially as we are not from the city. Ate and left in a hurry. Very disappointed. If the venue does not cater for under 18’s this should be specified when we walked in, and we should not have been made to feel uncomfortable. We spoke to staff as we came in, so they were well aware we had a minor with us!! Completely rude. The blonde lady on the bar was lovely, however our overall experience was very uncomfortable. For a 15 year old to be constantly stared at by management...
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