TCB Bury — Restaurant in Bury

Have you ever been served food by robots? no, well let me tell you about my experience with TCB in bury. so myself and a friend visited last week and i have to say, i was very impressed with the food, cleanliness and service, so much so, last night i thought i would treat my daughter to the experience. before i start, please note they DO NOT take last minute bookings online, its a minimum of 2 hours prior, so i would suggest ringing in advance, as you run the risk of turning up and not being able to dine, i must admit we just turned up on a whim and managed to get seated :) on that note,

From walking in the doors at the top the the escalator of the entertainment complex at the rock you can't help but notice how clean TCB actually is, its is spotless! with the bathrooms on the left as you walk in, the little boys room was also spotless, with my only criticism being the toilet paper is the single square pieces you pull out instead of the roll. then you walk on to be greeted at the bar area where you are asked if you have booked or not, then you are asked to download their app, you will need this... when walking to your seat you may or may not notice a cute "CAT" robot. once sat your host/hostess will help you with the app if you require it and ask you to scan a QR code, this is so you can order your food, in this visit and my previous my hostess was Rachael, Rachael is, lovely, chatty and welcoming and helpful, she explained how the process worked and how to order your food, she does this very clearly even a dyslexic Irishman like me could understand. Lets get some food!! The menu on the all is extremely simple and clear, push on the picture and it gives you all the details of the food. you are allowed to choose 3 dishes each, so i let abigail choose her 3 and i chose mine, submitted the order and literally minutes later your table is visited by a very cute cat robot, you take your food and push finish, the big puddy cat thanks you and gives you a smile and leaves. throughout the visit myself and Abigail absolutely loved the food coming out, the food comes in bite size portions to reduce wastage, and this also gives you the opportunity to try lots of different dishes as you can order as much as you want in total, but remember there is a food wastage charge if you waste food. once your dish is finished you leave it on your table, where it is whisked away in no time at all. as well as Rachael servicing my table, we were also serviced by the stunning Wiktoria, (pronounced Victoria) who again, was absolutely lovely, with beaming, welcoming smile and eyes. Wiktoria was chatty, forthcoming and helped with no issues, we had a couple of questions and she stayed and answered them. throughout my whole experience, our food was hot and table clear of dishes, and all the food was tasty. Service alone received by our Hostesses, Wiktoria and Rachael was absolutely flawless, and always served/greeted with a big smile. (If the owners are reading this, please acknowledge these 2 ladies as they are keeping your reputation high)

Now for the downsides, Well, this is going to be short.

1. The toilet paper, much more hygienic having toilet roll as apposed to small squares.
2. The Curry sauce, the curry sauce had a very artificial, plasticky taste to it, it was not very nice

Overall. Absolute brilliant place to visit, especially with your kids, (please check the prices beforehand) with a very chilled atmosphere, great food and nice drinks and lovely servers with the added novelty of being served by cat robots.

Parents. Please keep your kids under control, there was a young lad, about 5/6 years old last night running around in front of the robots banging into, slapping and kicking them causing them to stop and had to be assisted by Rachael and Wiktoria to continue.

Thankyou TCB in Bury,

other sites are Bolton and St....

Absolutely disgraceful management!

I have been invited to have lunch with a couple of friends; we were celebrating a baptism. It has been pointed out that there were 3 non-verbal autistic/ADHD’s kids. My infant is autistic with severe mental delays. However, she is so cheerful kid herself. Everyone loves her wherever she goes because that’s how friendly she is. My child can’t stay still, her stimming is moving front and backwards. She eventually stays in a corner. Today, when we reached there, I found ridiculous that they separated a part of the group. However, my minor went to the corner and was looking through the window. Eventually, backward to the table for me to change the video and uphold again to the corner.

I supervise her at all the time! Always when the robot moved I was watching her. A member of staff was staring at her as if she were doing anything wrong. Then he approached me and told me to handle my child “due to safety reasons” as the robot needs to move around. They did not point this at the beginning before I paid. I apologised, and I informed him there was nothing I can’t do as my kid can’t stand still. I mentioned that I noticed the robot will stop as well, then he answered that the robot wouldn’t stop with small children and turned his back, leaving me talking to myself. Suddenly, the robot approached to another toddler and stopped. Anyway, the manager came out, he reached me saying that I should control my kid, and she could not remain in the corner or interact with another customer as they raised a complaint against. I was just speaking to a table behind who claimed that they didn’t raise any complaints about my minor and I pointed at the table, and asked if was that table. He added “don’t point at the table, it’s rude and control your child” (it was not pleasant to hear in the tone of uncontrollable anger let’s say), I asked him a question and I pointed out because I want the costumer’s seeing that he said they complained about it (which was not true). He raised his voice and told me to seat down, I told him that I wouldn’t, and I want a refund as I hadn't eaten anything, and he was not happy with my kid. He refused to give the money back and persuaded me to sit rudely. Which I did not, I inquired him if there was any policy that I should be seat down while I’m eating because I saw nothing anywhere that would point that (of course I was only pissed off by his discrimination against my kid and his ignorant attitude). I called the law enforcement as he was very nervous and looked like that he was about to do something. The police didn’t interfere at that stage but recommended me to report the incident to 101.

Eventually, I calmed down my toddler, and we managed to seat. I ate while my eldest child was about to finish (so she ordered deserts). They came to the table and told us that was the last order. So I paid £65 for an adult and 2 minors and I barely eat that “unlimited food”. What?

What a horrible experience! Disgusting disable racist scammers! That’s all I can say.NEVER, ever, I would be back. My friends either wouldn’t be back and it’s sad! Such a potential goes down and surely will shut their doors as no one would stand with...

Don’t come here if you have toddlers

We have been to the Chinese’s buffet in bury loads, for many different occasions, work events, family birthdays, and just for a casual meal and normally have a nice time, the food was not at its best tonight, the sushi didn’t taste as fresh as it normally does and some of the starters came quite cold but what was really disappointing was the service from one of the waitresses, I didn’t get her name but she was the older lady with glasses and white hair

We had our 22 month old twin boys with and the table we had was quite small so our empty plates were pilling up and I was afraid the twins might get hold of one and smash it and with no one in sight we placed a couple of dishes onto the robot, I wasn’t aware this wasn’t allowed and when the women came over and said we weren’t allowed I apologised and asked where we should put them and she said someone is always going round, I tried to explain that we had been there 15 minutes and hadn’t had our table cleared once but she just rolled her eyes and turned away and went to talk about us to her other colleagues and we could seem them all looking at us which was very uncomfortable but the main issue we had with this women was our toddlers if they didn’t like the food just slung the food, not really much we can do about that and if you have kids this age you will understand, and once again the same women came up to our table and moaned about the food on the floor and told us that food on the floor also counts towards there wastage policy and if they keep throwing it on the floor we will be charged for this, we eat out at least once a week at many different places including buffets and we have never been told this, the staff understand that toddlers are fussy eaters and that if they don’t like something they will just throw it. This women clearly doesn’t have children and clearly doesn’t like her job because I work in customer service and I would never speak to people like that, we didn’t feel welcomed at all so we stopped eating made our feels aware to the manager, paid and left because we weren’t going to eat somewhere we didn’t feel welcomed

Will not be returning to this Chinese buffet again and I would only recommend eating here if you don’t have children, don’t mind slightly cold food and want a Karen’s diner experience without going to Karen’s diner (For those who don’t know what Karen’s diner is, it’s a restaurant with the sole purpose of being...