West Ivy- we came for afternoon tea last friday to celebrate a belated fathers day. We had a party of 6 adults and 2 children under the age of 3. We understand the rule of 6 and booked 2 tables of 4, all we requested is that our table  be in close proximity of each other so that we felt like we were together. Upon requesting this, one of the staff members became quite irate and muttered under his breath... but loud enough for us to hear, "why do these ppl not understand the rule of six... I can't take this". I found this extremely unprofessional and made our party very uncomfortable, as we were not breaking any rules. We said nothing further and we were then sat in different sections of the restaurant with a glass window between us. As we sat down the table next to us was vacated, so we very politely asked if it was possible to move the other members of our party to that table. We were met by huffs and puffs by the member of staff who said "let me see"... he eventually came back and said yes this is possible but we were not allowed to cross tables.... which was something we totally understood and were not planning to do anyway as we know the rule of 6. We were then met with a very stealy waitress who seemed to mind that some of the party were vegetarian and it was a hassel for her to swap out the meat for a vegetarian option. Whilst waiting for our food we were watch by every member of staff that walked by.... we did not break the rule of crossing tables as we said we wouldn't. This made us feel very uncomfortable.

When the food arrived, it was lovely and we all enjoyed it very much... until there was a hair found in one of the katsu buns on the afternoon tea. With all that had happened already we felt so uncomfortable however we did mention this to the waitress who apologised and bought out a replacement, however by this point we were put off our food. All in all we spent nearly £185 for a not so pleasant experience. We found the staff very rude.

For a belated fathers day that we were all looking forward to, it was very disappointing. And may I add, not once did we cross tables ( even talk to the other table) ..... even though our party all live under one roof in the same house.... because we were happy to follow the rules. And on top when a hair was found in the food a mere weak apology was given and that is all.... it is very hard to explain but the feeling we got was that we were being discriminated against because of the colour of our skin....Deeply deeply disappointed..... Will not be returning and I recommend neither does anyone else.