Verona — Restaurant in Bury

What a shame! After reading so many positive reviews, I couldn't wait to try this Italian. All I can say is, what a huge disappointment. We felt lucky they could accommodate us on the day (Saturday) at 17:45 as we hadn't made prior reservations. We ordered the garlic bread with cheese and my wife ordered the deep fried Camembert. It wasn't melted all the way through. My garlic bread just wasn't tasty. Wafer thin and greasy. Then the mains. My wife ordered a chicken pasta. The pasta was shop/supermarket bought. My wife even said she could have made it better herself. I ordered a Margherita it was BURNT to a cinder. When I tried to advise how overcooked it was to the waiter, wearing Italian flag coloured braces, he just said "well it's a Margherita". I'm sorry. As a pizza chef, if you burn it, you throw it away and start over! The cheese was black, like charcoal. Inedible. A reminder of what an Italian Margherita should look like. The Italian flag! Red, white and green (NOT CHARRED AND BLACK) Having spent many years in Italy, these cowboys bring shame to Italian food. Verona ended exactly how our very own playwright wrote it. A tragedy. "A plague on both your food and staff". I will never visit this place again, nor will I recommend it to anyone. To the waiter that thinks a Margherita should be burned? Return to Naples and research Queen Margherita. Basil/Oregano (green), Tomato sauce (red) Dough (white)... You've lost touch with your roots and are not doing Italy proud with this...

UPDATE. After last week miscommunication we've been invited over to the restaurant free of charge with was a very nice gesture. We've visited the place on Friday afternoon and the service and food was really great. It was 4 of us. We've had sea bass, cannelloni and spaghetti carrbonarra and for starters garlic bread, baked aubergine prawns and ribs. Two of us also ordered Panna Cotta for desert. All food was really tasty and full of flavours. If it wasn't for the incident week before I would give it 5 stars. It was great effort of the restaurant to put things right. If you're looking for tasty Italian food I would recommend Verona.

Previous review. Terrible service! We've booked a table for 4 at Verona 12 days in advance. When the day has come yesterday, we went there only to be told that we are not on the list and that they do not have our booking. I've had a confitmation email from Verona stating the date and time. The owner wouldn't even speak to us just said to the person at the front something like "no space". The option we've been offered was a table two hours later or to go for a pizza next door (seriously!!!) We've not been in a mood to wait 2 hours in the rain for a table. Next door didn't have any space either so we had no option but to go back home hungry. I honestly cannot belive that situations like this are happening. If I just called to book I wouldn't even had a confirmation. I cannot comment on food but the...

HIDDEN GEM! We happened to stumble by the restaurant whilst waiting for our train. There was a lunch time menu displayed outside so we thought we'd give it a go and we were not disappointed! The interior was very warm and welcoming, there were lovely features on the walls. We were seated on the quieter side of the restaurant so we had room for our little girls pram. The gent who waited on us was very friendly and I loved that he was speaking Italian from time to time. We got food from the lunch time menu offer. I always get minestrone soup when I go to Italian restaurants so I was over the moon when they had it as an option. I would say it is the best minestrone I have had at any restaurant and I've been to quite a lot all over the world. Our food was beautiful, well presented and there was plenty of it. We didn't realise when we came in it was close to closing time and the poor owner had to wait around for us, we only found out as we were leaving and he closed up after us. We both felt awful for having him wait, we'd have ate quicker had we known. That being said, he didn't rush us or pressure us at all. Lovely man. We will 100% be back, our new...