Gardenia — Restaurant in Cambridge

The experience is awful. I lived in Cambridge for years and usually have a takeaway from this shop. A friend with a young child came for a visit, so bring them to this kebab shop and kindly asked if there was a space upstairs. The male waiter was very nice and kindly told us it would be 5-10 mins waiting time as there was a small table available. So waited for a while and went to the counter to place the order. Then, a funny thing happened. The waitress kept asking/suggesting some guests were sitting downstairs already eating to go upstairs and take a seat. She knew we were waiting for a table. Then, turn around and told us no table. You have to wait until someone leaves—no idea how long it will be. Use a funny face and keep saying you have to wait for no idea how long it will be. The child was too hungry and could not wait for ‘no idea how long it would be’, so we went to another restaurant. I felt terribly sorry for my friend and the child. And I will never step into this shop again. I will also share this experience with all my friends who live here. I am not happy with the reply as the lady just pushed all the reason to the chef. All the restaurant I went to never have this issue. They always explained the situation and I am fully respect and understand. This is my first time leave negative feedback after years using google review. Good luck with...

I would want to give this place a better review as a local, but unfortunately, every time I've visited over the years, I've been sadly disappointed. For the price you pay, which is quite expensive for what you get, the food has been sub-par. Not the friendliest of places, service the same. Would not recommend the fish and chips, As a group we've been for lunch a few times (5 of us), we all got fish and chips. The portions were tiny, and there was more batter than fish, and the chips were overdone. Sadly, this has been a recurrent theme when we've gone back again. It just seems like it's thrown together and being charged 'tourist' prices. It does, however, have seating upstairs and outside, which is nice and in a good location. This place is probably best suited as an after-hours post drinking stop off, not recommend for a place to go during the day. Better food on the market for less. That being said, if you want a box of donner meat and chips with gravy, this is recommended, though get a can (also expensive) as it...

I have visited this place every time I go to Cambridge but after last night Never Never again. Asked if there was room upstairs, the two men said yes. Placed order and paid. Was given no receipt or number for order. Went upstairs place full of students, had to ask for them to give us a table. Their food was brought to them in drabs and was told after half hour our food was on grill. Hour later still no food, we went downstairs and the two men was busy serving in the shop and our food had still not been put on the grill. We demanded our money back. Very rude argumentative member of staff with beard said we couldn’t have refund as no receipt and he couldn’t check as too many orders. After telling him not our problem and if they can’t manage to employ more people. We will NOT be returning and advise everyone to find somewhere else for food and...