McDonald's — Restaurant in Cannock Chase

Diabolical B.O.B works here. Brains of Britain

Bob: can I take your order? Me: may I have a large big tasty with bacon meal? Bob: we don't have big tastes Me: 🤔 OK, may a have the BBQ cheese burger you were doing? Bob: we don't have those either Me: 🙄 oookkkk do you have Big Macs? Bob: silence.... Me: hello? Bob: silence Me: 🙄🤔 thinking do I forget it and go else where. Bob: hello, sorry my headset fell off Me: do you have Big Macs? Bob: yes Me : OK, may I have 2 large big mac meals please, do you have milkshakes yet? ( as all the other Mcds have notices by speakers, this one didn't) Bob: no Me: OK ill have a coke zero and a Orange Fanta please. Bob: we don't have Fanta Me: 🙄🤔😠 (thank god its not facetime as I mutter to myself!)

Hang in there, it's gets better!!

Me: may I have a children's nugget meal (no fruit shoots yet) so a sprite please. Bob: anything else? Me: may I have a caramel mcflurry, a mini caramel and a dairy milk no sauce please. Bob: we don't have dairy milk. Me: (in utter bewilderment and starting to feel the pain of those crazy people in the US attacking the drive thru Windows lol. So here I am thinking that the broken shards of chocolate, that are thrown in the mcflurries, with either chocolate or caramel sauce is both the SAME chocolate for dairy milk mcflurries or dairy milk caramel mcflurries, but obviously not as Bob doesn't have dairy milk mcflurries. Me: OK, can I have a caramel mcflurries no sauce please. Bob: is your order correct. Me: No, one of the large mcflurries is no sauce. Bob: OK......so you don't want the mcflurry? Me: you know what? Just leave it as it all is.

Drives to payment window? Bob is not there! PHEW! Female: is your order correct? Me: well... not really. It should be a coke and a coke zero. Not 2 zeros. Female: no problems I'll change that. Me: and truthfully the guy hadn't got a bloody clue what I was asking for as nothing was available, and you'd no dairy milk. I just wanted a caramel mcflurry without the sauce. Both lovely females started laughing with me, and said my accent was lovely, then I assume it was BOB who came in, as the second female widened her eyes at me and nudged the other 🤭 But this visit was absolutely rubbish. Nothing available, food was cold, and ordering was...

Ordered 3 meals for a table service off the self service screens. 20 minutes later the food arrived at the table with an apology for the length of time it took. I would rather wait for food and it be done properly. So I said no problem. However what we had waited for then appeared to have been prepared the previous shift.

All the fries were stone cold. The filet o fish was the worst I have ever bitten into, cold and stale. The chicken selects seemed like they were cooked yesterday and had been kept warm in the sun all day. The whole lot went back and I asked for the money back. There was so many people waiting there was no way it would be prepared to decent standard. There was so many drinks and desserts I could see just sitting there.

It would appear the place simply cannot cope with the internal orders , the drive thru and the delivery orders. Due to the amount of orders still outstanding there were people stood outside waiting. The drive thru was all around the car park and there were delivery drivers loitering with the customers.

This was our local McDonald’s and we hadn’t been since the refit. I have been coming to McDonald’s since the early 80’s. This was without doubt the worst one I have ever had. It is no longer a cheap meal, it is no longer fast food. What it needs to be at the very least is edible and hot. Avoid this McDonalds unless you want a long wait for cold food. Visited...

Came after work at 18:30 to get some dinner with my 3 year old & husband, we tried to sit with the tablets at the back as it was the first time we’ve ever took our daughter to eat in at a mcDonalds. Only to be told we weren’t allowed to sit there and we needed to move, it was dead there were plenty of spaces but no, can’t sit in the kids section. Ordered a chocolate frappé got a chocolate milkshake, they never gave us a receipt, when we questioned it they asked for a receipt and became rude at the fact we didn’t have one and accused us of ordering the wrong drink, even though it was on the touch screen menu boards. After a while another member of staff came to us and said they had checked their order screen which confirmed our order and the fact we’d ordered a frappé. My husband went to the toilets and the mens was coated in urine, the outside of the urinals, the toilet seats, the floor, it was disgusting. My husband realised that evening he had misplaced his wallet, so we tried calling the store, just for it to ring continuously until it was taken off the hook, i tried to call myself this morning, and the same has happened again, ringing and ringing, no answer then taken off the hook. Would not bother again unless you like rude staff &...