Shaha Tandoori Restaurant — Restaurant in Carlisle

Last night, I had the opportunity to dine Shaha, and I must say, the experience was quite the rollercoaster. Let me start with the food—it was absolutely delicious! I would rate it a perfect 5 out of 5 stars. Each dish was bursting with flavor, and the presentation was stunning. From the appetisers to the main courses, everything was crafted with care and attention to detail

However, the service was a different story. Unfortunately, I would have to give it just 1 out of 5 stars. The staff seemed annoyed and frustrated which really detracted from the overall experience.I understand that busy nights can be challenging, but it was disappointing to see the staff making me feel unwanted! At times i would even say i felt uncomfortable.

In conclusion, while I would highly recommend the food at Shaha for anyone looking for a fantastic meal, I hope they can improve their service in the future. It’s a shame that such a wonderful experience was overshadowed by the lack of attention from the staff. I would recommend taking away ur food so you don't have to deal with the...

The guy at the bar, who I assume is the manager, should consider a different career. He was not very welcoming from the beginning, but overall I could have overlooked his attitude as the food was good, and the other gentleman who served us was very kind and attentive. What we found most upsetting was what happened after the meal. Having paid our bill, and tipping, my father, my girlfriend, and I all went to use the restrooms. My girlfriend finished first, and as she came out to the lobby she was immediately told her that we both had left the building and she was ushered out onto the street, on her own. I don't understand why lie, and put my girlfriend in that position, alone, at night. When I came out I waited for her in the lobby, as you would, infront of this guy who never even glanced at me. They still had new diners arriving, and still had about an hour left before closing time. What's...

I’ve been here before and the food was lovely, although the service was poor we decided to return. We was seated and ordered our food which was fine. Popadoms came and were burnt but we didn’t say anything and ate, starters were lovely no fault with them apart from the service. The waiter just dropped my plate infront of me and me and my partner just looked at eachother like what the hell. Cleared and mains came, naan bread was gritty like it had sand in it and my curry had a black hair in it! When I mentioned this to the waiter he informed me it was from the brush for the naan breads which was not the case as my naan hadn’t even touched the plate! Inspecting my plate as if I’m a liar, I have blonde hair and so does my partner! We will never be returning and I will not recommend this place to anyone else. Absolutely disappointing and no...