Jaypur — Restaurant in Cherwell District

We have used Jaipur for over a decade now as our go to Indian take away, and although the food is nice, over the last 12 months pretty much every delivery arrives with items missing. Despite numerous apologies and promises, despite them knowing we are regular customers, along with a second delivery of the missing items, this will be the last time we order from them. Food good, customer service awful and would avoid them for delivery services. UPDATE: FEB 2022. So me being quiet the fair chance type of person, we decided to give them another go, a few months had passed and we hoped things had changed so we ordered delivery. The good stuff: so the food arrived quiet promptly and the food was very tasty, however! THE BAD STUFF: the containers were only half full and yet again there were items missing. (Rice and Mango chutney) We called the restaurant and after initially trying to convince them we were not lying and them checking the bill, they agreed it was short. They then proceeded to say they could not deliver the items as their driver was busy, and said they couldn’t refund. Their solution was to say next time we order just mention it was short and they will not charge for the rice and chutney. Unbelievable! I asked what if the person taking the order next time isn’t aware or doesn’t believe us. All we were told was it’s ok. It’s pretty safe to say that we won’t be using this place again and the best thing to happen would be it closed for good. They don’t deserve anyones business. The way they treat customers now is as bad as their ability to deliver what they were paid to deliver. When you think something can’t get any worse, it clearly can. If anyone can make a recommendation for an alternative restaurant I would be grateful. PLEASE PLEASE BE VERY CAUTIOUS IF YOU ORDER FROM THEM, EXPECT TO BE DISAPPOINTED AND YOU WILL...

Utterly bad experience yesterday. Because we like the food in the town, we sometimes visit this place. The old man with white beard behaves rude with us not only for a day but every time. Firstly, he doesn’t smile at all when we visit, he might be with other British people. When we asked for soda water with lime slice in it, he gave totally different drink with some sweet sugar syrup. We told him that this is not what we’ve ordered, and then he started behaving more rude by saying that “you think that I don’t understand what is soda water, this is what you’ve asked”. And during our all the visits he asks “okay, you are going to share” - what does this mean? We eat our food whatever the way we like, is that because we don’t order enough food? After his unacceptable rude behaviour, we didn’t feel comfortable eating there and requested to pay the bill before the food came. Other two guys requested us to eat peacefully and also gave us generous discount which we didn’t comfortable to pay either. All in all, because of that rude old man, this was our last visit of...

Food come to £20.20 + £3 delivery = £23.20 total as confirmed on the phone before and after the order, my girlfriend gave driver £30 not knowing the order amount as i spoke with them, driver gave £3 change and ran off short changing us £3.80, its the second time in a row they have done this exact thing to us, so i called and complained, was told the driver says he gave the correct change and isnt a liar, so thats the end of that, the driver knew what he was doing so the Jay Pur need to take responsibility for this, also i have to say the food was aweful, dry chicken, stale chips and curry like water, there are much better indians than this in banbury, who dont try to rip you off aswell. do yourselves a favour and...