Starbucks Drive Thru — Restaurant in Chesterfield

Im not one for leaving bad reviews however I was so excited for this new Starbucks to open since it is now my closest one and saves me driving all the way to markam vale however the three times I've been so far, my drinks have been wrong every single time. I used to work in a Costa DT myself, so i understand how difficult it is and most customers really dont understand the stress. However, driving away and tasting the drink is so disappointing. Most times I order an iced chai with extra chai, one time the chai syrup wasnt even mixed in the drink it was all stuck to the bottom, we thought it was coffee at first and had been given a dirty chai. Obviously with no straw either and sticky syrup it was rather difficult to get the full flavour. The other thing is I usually get a decaf latte with only one shot of coffee (not really a fan of coffee but I like a subtle taste). This is the drink that is normally always wrong. For example today I had one of the new Oat Toasted Vanilla lattes, asked for decaf and one shot, but it came with 3 shots and only 1 squirt of syrup. I assumed saying, one shot, the staff would understand that means one shot of coffee and not syrup as thats usual barista terminology? As someone who doesnt like coffee that much and this didnt taste like vanilla at all I just had to bin the drink and sadly it is a similar case every time. I guess next time I will have to specify only one shot of COFFEE and regular amount of syrup. Like I said, I understand the stress and business and the fact it is a brand new store. And one time I wouldnt leave a review but the fact its been the last three times I am now feeling very disappointed and really hope it finds its feet soon. The staff have always been very friendly and its...

You tend to drink or eat out for either convenience or to have something professional made that can't be replicated as good as at home. Unfortunately we find Starbucks to be very inconsistent with quality and taste, considering what they charge. Hot chocolates are very weak. More likely because it's just syrup and hot milk that's not been mixed well. Just hot milk sat on top of the chocolate syrup at the bottom.

Coffee wise, can be hit and miss. Anything that starts as a syrup and topped up with milk regularly tends to be a poor taste, which you will find you can get better results at home.

Facilities wise, it isn't bad here, but the car park isn't the best for larger vehicles. The drive through exit isn't the best either, especially when it's busy.

In terms of a Coffee franchise that does seem to have consistency, I'd have to recommend Tim Hortons over Starbucks at the minute. £5 for a weak large watered down hot chocolate that McDonald's can put to...

I’m pretty loyal to Starbucks but this particular site has terrible service. You are left standing waiting to order with no one attending. I then get served, coffee and a cake. The guy makes the coffee and then hands me the coffee…all going well so far. I ask him where the cake is and his response was incredible “I only make coffees”🤣 in other words it was not his job to put the cake on a plate. After a minute of waiting or so I asked him again who the “someone else” was…he could see the cake on a plate and so he eventually went to get it (reluctantly). The in-house service and the management is just terrible and not what you would expect from...