After being recommended highly to visit for dinner my husband and I were really looking forward to our evening. On arrival we were stood waiting for our table until the server abruptly showed us to our table. It was 15 minutes until our drink order was taken, we asked for mezcal margaritas which took a further 15 minutes and I would describe them as tasting like a pre mix from a can. By then we’d been seated for 30 minutes before our starters & mains order was taken, again it felt rushed and hurried. Our table was sat close the kitchen where we could hear the bell ringing impatiently and calls “service!” It was clear then the serving team were understaffed but at this point there was no acknowledgment of that by our server, unfortunately he’d totally lost any professionalism and it made the room uncomfortable. Sat opposite us were a couple who were served 2 Ox tail incorrectly, 25 minutes later there correct orders arrived. The food though was good - oysters, Ox tail, rib eye and the croquette was delicious but sadly the poor margarita left an acidic taste + the frantic atmosphere overshadowed the experience. We ordered a glass of sparkling wine & beer, these were forgotten but taken off the bill when my husband had to go up to the bar. Service charge was left on the bill though at 15%. It’s a real shame as the establishment is gorgeous and has great potential for a pleasant evening with a loved one or friends.