E.Street Bar & Grill — Restaurant in Chichester

A very odd experience overall. They handled our issue very well, and the main course was actually nice, albeit small portions, otherwise we’d score it lower.

Firstly, we popped in late afternoon to enquire about booking but we were told there was no availability at 7pm, so 7.30pm it was, we arrived to just 6 other people in the entire restaurant and advised we could take our pick from any of 3 available tables. So why 7pm wasn’t an option we don’t know.

A “Drumstick” Cocktail was ordered but we were then told the man who made the cocktails was starting in about 10 minutes, odd in itself and no other drink was offered in the meantime. Cocktail man arrived but we were told, quite abruptly, he couldn’t make a Drumstick Cocktail and we were presented with a much abridged cocktail list versus that available on their website. My wife opted for a Gin & Lemonade instead, which they managed to get wrong and serve with a tonic. Correcting the mistake a bottle of Sprite was plonked on the table instead. Then came the starters of Lamb Croquettes, which were in fact just fat, literally fat, wrapped in breadcrumbs. We sent these straight back. The bread was overdone slices of sourdough, but at least we got two each, good job really or we’d have left hungry.

The bill was presented with the starters removed and only one main meal charged, so the complaint was well handled, hence 3 stars versus one or two. But overall a very odd and unsatisfactory experience. We won’t be rushing...

After being recommended highly to visit for dinner my husband and I were really looking forward to our evening. On arrival we were stood waiting for our table until the server abruptly showed us to our table. It was 15 minutes until our drink order was taken, we asked for mezcal margaritas which took a further 15 minutes and I would describe them as tasting like a pre mix from a can. By then we’d been seated for 30 minutes before our starters & mains order was taken, again it felt rushed and hurried. Our table was sat close the kitchen where we could hear the bell ringing impatiently and calls “service!” It was clear then the serving team were understaffed but at this point there was no acknowledgment of that by our server, unfortunately he’d totally lost any professionalism and it made the room uncomfortable. Sat opposite us were a couple who were served 2 Ox tail incorrectly, 25 minutes later there correct orders arrived. The food though was good - oysters, Ox tail, rib eye and the croquette was delicious but sadly the poor margarita left an acidic taste + the frantic atmosphere overshadowed the experience. We ordered a glass of sparkling wine & beer, these were forgotten but taken off the bill when my husband had to go up to the bar. Service charge was left on the bill though at 15%. It’s a real shame as the establishment is gorgeous and has great potential for a pleasant evening with a loved...

The place is beautifully decorated and the lighting and music was great to give it that relaxed yet upmarket atmosphere.

I was truly disappointed with the service. Upon arriving to an empty restaurant, we sat and were given the menus and when the server returned with drinks we asked for a few minutes while we read the menu. The waiter walked away and very loudly said to another member of staff "they're going to read the whole thing" in a snarky way. When asked what the soup of the day is the waiter shouted over the whole restaurant to ask someone. Yes, we were the only customers there at the time but it really ruined the atmosphere. Throughout the meal the staff were often loudly talking to eachother and we were left waiting a lot of the time. I wasn't asked once if I wanted another drink. After asking for the bill we also had to wait 15 minutes after saying we were in a rush and ended up going to the bar to pay.

The food: I had a rump steak burger and wasn't asked how I wanted it cooked. I was really surprised by this especially because the place is named "grill". The burger was very dry and well done, it came with no sauce at all on it which I am still shocked by. However, the triple cooked chips were lovely and my mum enjoyed her pork belly.

Overall an underwhelming meal for its price, and fairly...