Old Cross — Restaurant in Chichester

The worst meal experience I think I've ever had. My lasagne was burnt all over. How the person who cooked it or the bar staff who brought it out felt that was acceptable is beyond me. I can only think they had everything crossed that I wouldn't complain about it and dropped it off as quickly as they could in the hope I wouldn't notice. My wife's hunters chicken followed a similar pattern.

My son's tomato pasta was just pasta in what I can only describe as red water. I struggle with how you can get that so badly wrong. He's only 2 and I reckon if he put all the ingredients in a pan in his toy kitchen he'd have a better chance of producing something more edible.

My brother had a mixed grill. The steak was well done instead of medium. That was the highlight. I genuinely think the only think working it's way through those sausages would be a pneumatic drill.

I just cannot believe Greene King allow food like that to be served. Surely they spot check their own places. I have never seen anything like it. The odd bad meal I can accept. I just vote with my feet and never go back but this was something else. I just still cannot believe the person who cooked that food is checking that off and giving it the thumbs up as a job well done.

We all left hungrier than when we went in which is never a good sign when you go...

Good food however fairly poor service, the woman behind the bar, I believe the owner, has quite a poor attitude and i understand people have bad days however ive experienced the subpar service on a previous encounter and put it down to a bad day, I placed an order through the app which the app allowed me to do and after 10 minutes she came over and asked for ID which is fine but it was asked for with a lot of attitude and also told to not order drinks through the app with no explanation as to why? Again done with a poor approach, One of the people on my table of 5 had lost their ID so was asked to be out by 9 which was doable considering we had ordered food by around 8:05/10, three of our orders were out within 10-15 minutes even with a 30 minute wait, however the other two meals took until 8:45 which meant those people (one being without ID) then had to rush eat, of course it hit 9 and they hadn’t finished as we had to wait so much longer for half our order, my friend with no ID was told to hurry up as it’s gone 9 at 5 past, her general attitude to the one with no ID was not great and needed work. Couldn’t...

Booked 4 days in advance to have 2 seats fore a meal around 5pm on a Saturday. We thought it would be busy, but it was fairly rammed. After going to the bar and asking the barmaid about our reservation, she preceded to look puzzled and wandered about the bar for 10 minutes trying to find somewhere to put us. You would think 4 days in advance a table would be ready. There was a table with a reserved sign for 5pm but no one showed, yet another barmaid let a group of guys drinking sit there and watch the sports whilst we just waited to be seated. Eventually the barmaid came back and offered us a seat in the middle of the room, surrounded by a lot of drunk fellas watching sports. She made a point of saying "you are seated on table 20, the guys sat there will move onto another table" and we made our way over. Unfortunately these guys didn't move and just continued drinking and it made me and my partner feel very uncomfortable. We ended up walking out due to poor service and not feeling like a valued customer. We just wanted to have a meal. Poor service and won't be coming...