After reading the glowing reviews, me and my sister decided to give this restaurant a try. First off I’d like to say the food is beautiful. 10/10. I’ve tried a lot of Turkish restaurants and this was by far the best food. What let it down was the service. Upon arriving it took a bit for us to be acknowledged before being shown to our table. It wasn’t busy as it was only 4pm. Not a single smile from any of the staff too. It felt awkward and frosty. The staff looked miserable. Once we’d chosen food and drinks and made it obvious we were ready to order, no one came over. One of the men working there didn’t even look at us despite putting cutlery on the tables next to us. We actually had to say something to get his attention to order. When ordering we asked him a few questions about the food and his replies were unenthusiastic and as if he’d rather be anywhere else. We had to ask twice for water too as we hadn’t received it. Once we finished, we fancied ordering dessert or a coffee, once again, no one came over. We observed service on the other tables and genuinely felt like it was just us being ignored. We waited over half an hour to see if anyone would come and even clean our plates away but this didn’t happen so we got up, paid at the front and just left. We did let an older lady know we were upset with the service and the first thing she said was ‘well it wasn’t me serving’ and took a bit to actually get an apology. All in all because of this experience, despite the food being lovely, we wouldn’t come back and I wouldn’t be recommending it.