Seems to be feast or famine with this place as far as the service/food goes, or maybe people are just more accepting of what they get for their money?
We were met by a lad at the front desk who was absolutely miserable. Booked our table and never had any details explained about when we had to leave and then ordered pints that all tasted awful. Tasted like the lines hadn't been cleaned for any pint we tried so we eventually switched to bottles.
We ordered two pizzas and were all fairly hungry but the quality left us politely passing on the last slice as nobody really wanted to eat it for anything other than just not to waste money.
As for the actual pool, can't complain. Cues are a bit cheap feeling and as others have said the lighting is a bit all over the place but for the most part, no complaints. The real sting came when we went back upstairs to leave and were hit with double the price we had already paid because we ran over a time that we were unaware even existed. Ended up paying about £55 for the pool alone for about 3 hours which is a joke considering it was only one table and there was no attempt to let us know our time was up, presumably so they could milk another £25 off us. Just feels a bit shady to not explain the service upfront or give us a time to leave and really soured what was already a bit of a disappointing experience.
If you are just there to play a few games of pool and drink a couple of (bottled) drinks then it seems like a decent place but I'd keep an eye on the clock and steer clear of the food as it almost feels designed to rip you off. Don't imagine I'll be back.
Edit: this was on Sunday and we had not arranged a booking. Thought my name would show up on the payments as they were happy to...
Read moreI was recently lured to Marco's with the promise of pizza and pool.
We started upstairs with a couple of drinks. Although the place was completely empty at 7pm, it started filling up a bit after that. It's quite a pleasant space, well-lit and woody.
When I asked for a glass of wine, when I held it up for a sip it caught the light and I saw how dusty the glass was. Steaks and smears all over. I went to exchange it, and although the second glass I was given had a big huge thumbprint on it too, I didn't want to be awkward and change it again. Unfortunately, my friends arrived and one was given a glass with lipstick marks on it... they also asked to exchange it for a cleaner glass, being completely unaware I had done the same just ten minutes before. Not so good.
The pizzas are cheap. £5.50, or less for a pizza bread option. They also taste cheap. For a place that really only serves a limited range of pizza, and claims they are "stone-baked", it wasn't very impressive. It could easily be so much better, and I'd be happy to pay a few pounds more for something a little tastier.
The pool hall was the real highlight though. It's downstairs, and was really good value at £5 for an hour. The room was fairly busy, lit with red lights and nice and clean, and I'll definitely go back again. I wasn't so fond of the crass "nice rack" sign on the...
Read moreTables are good considering how much they are used and all the alcohol and snacks about it (think they were re-clothed 6-12 months ago. BUT service and staff attitude is poor. Told at 10.50pm that its too late to play a few games of pool because they close at 12am? Had to argue and beg after travelling across edinburgh picking up mates on the way not to turn us away (we did get a table in the end for 50 mins but could have done without the drama). More recently we have gone a few times at 9pm to be told we only have 1 hour because its quiet and theyve decided to close early at 10pm on the night... we went downstairs and half the tables were being used (which is the busiest ive seen midweek nights!. Ive also phoned to book a table and been told the same thing on other occasions that due to short staffing or lack of business theyre shutting at 10 when online tells us 12am. Clearly just reluctant to have the customers as staff half the time and fair enough if they close an hour early if its a slow night but 2 hours? (Means you have to start playing over 3 hours before close). At least communicate it to customers online or something so we can plan around it. Not a great way to...
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