No. 1 High Street — Restaurant in City of Edinburgh

We came here thursday night and had good and friendly service and great food aswell. So we got a massive bummer when we came in for breakfast today... when we first walked in we got told to pick a seat and we would get served at the table. So we sat down, had a look at the menu, but it took quite long for someone to come over, even tho there was only 2 or 3 other tables in out of which only 1 was wanting and getting service. When we finally got to place an order it was almost impossible to add something to the breakfast and it felt like they werent pleased that we wanted to add something. After ordering we had to wait more than half an hour for a wee breakfast, which contains 1 egg, 3 beans, 1 sausage, 1 piece bacon and a slice of toast. After more than 30 minute wait you would expect it to at least be good. But no, the eggs were snotty & soggy and the toast was more bread than toast. Looked like it had been cooked in 5 mins even tho we waited forever. They never asked us if we wanted another drink and when they asked us how the food was and we said it was "meh" they didnt bother asking what was wrong and looked more annoyed than actually wanting to leave their guests satisfied. Wouldve recommended on thursday, but after this experience we nearly warned people who just came in to go...

Disappointing Experience Despite Decent food

I visited No. 1 High Street tonight with my girlfriend, and while the food was decent, the service was a major letdown. From the start, there was confusion about whether to place our order at the bar or at our table. The bartender assured us he would take our order at the table, but then proceeded to ignore us despite our attempts to make eye contact. He stood idly at the service window and prioritized finding a seat for someone's pet while we waited. With the kitchen nearing closing time, we finally gave up and went to the bar to place our order ourselves.

When our food finally arrived, we discovered a hair in one of the dishes. Instead of offering a proper apology, the manager came out and oddly remarked that the chef is bald, as if that excused the issue. She agreed to take the dish off the bill but didn't bother offering a refund since we had already paid, leaving us feeling completely dismissed.

While the food at No. 1 High Street was good, the poor service and the manager’s unprofessional response ruined what could have been an enjoyable evening. I won’t...

We recently visited here and were left thoroughly disappointed, not just by the food but by the service as well.

To start, the food was fine, but nothing remarkable. The dishes we ordered arrived cold, including the scotch egg, which should have been at least warm. When we brought this up with our waitress, she seemed irritated, took the dish back, and still left it on the bill. Her attitude throughout the meal was short, dismissive, and quite frankly, rude. Anytime we asked a question, it felt like we were bothering her.

However, what really left a bad taste in our mouths was the feeling that we were treated differently due to our race. The pub was predominantly white, and the waitress who served us was noticeably more pleasant with the white couple seated next to us (after our meal). She answered their questions, offered recommendations, and engaged with them in a way that was starkly different from how she treated us.

We can't help but feel that our experience was tainted by more than just poor service. It’s disheartening, to say the least, and I would definitely recommend almost any other place on...