Wow...never in my life have I experienced such an awful service. I ordered beef noodles, which had no noodles and the beef was so chewy that I couldn't even eat it. My friend also complained about her lemonade being flat, they then gave her another flat lemonade, which we sent back. They then offered a coke which never turned up, yet they still tried to charge her for it. We also asked for recommendations, the unenthusiastic staff just shrugged. We also waited for about 40 mins for our food to arrive. Our main meal was taken away, we then waited for around 20 mins for either a dessert menu or bill to arrive which didn't, so we decided to leave and pay at the counter. The man who we believe was the manager was unapologetic. We said we weren't happy to pay for the service charge as we weren't happy with the service, and explained why, to which he became angry, had a go at us, pointed at us talking to his colleagues in another language so we couldn't understand what he was saying (it was obvious he wasn't praising us.) Anyway in a nutshell, avoid this place...
Read moreIf you go to this restaurant do so at your own peril. No one here cares what you order and what is served to you. My wife is a pure vegetarian as per her religious beliefs , jainism. We ordered vegetarian Tom Kah soup and instead were served Chicken soup, when we called them over to tell them true huge mistake they were not even apologetic about it. They were trying to pass the blame between the one who took the order and the cook. After discussions it was replaced with vegetarian soup. Also ordered chicken Bhuna which was tasteless. And the chicken was not even properly cooked. The keema nan was for name sake as it didn’t have keema in it and was uncooked. There was no point discussing anything with the staff there so we quietly ate paid and left. Moreover tourist don’t have a say anyway. But I would once again caution you on eating there, di so on your own peril. Oh just to mention in the end that I spite of the major mistake they committed of serving chicken instead of vegetarian they invoiced us for chicken and...
Read moreMy visit to Shamoli in Edinburgh left me thoroughly disappointed. As a food enthusiast with a penchant for Indian and Thai cuisine, I had high hopes for this restaurant, but sadly, it fell short in many ways.
Firstly, the food was a letdown. The Indian and Thai dishes lacked the authentic flavors and quality I expected. The curries were overly greasy, and the spices seemed off-balance. It was far from the delicious experience I've had at other restaurants.
Service was another issue. The staff appeared disinterested and inattentive. We had to wait quite a while for our orders to be taken, and it took even longer for the food to arrive.
The ambiance was also subpar. The restaurant felt cramped, and the lighting was dim, making it hard to enjoy the meal. The noise level was surprisingly high, and it didn't contribute to a pleasant dining atmosphere.
Shamoli was a letdown, especially for someone who appreciates good Indian...
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