Soul Sushi — Restaurant in City of Edinburgh

My wife and I went today to sit in for our anniversary and were quite disappointed at the costumer service. We order sushi often from Soul sushi, as we find a great balance between price and quality, but today we decided to enjoy our anniversary sitting in and were surprised with how lame, quite, lazy and inattentive the staff were. We had to get up 3 times to ask for water, then napkins, then soy sauce... We mentioned it was our 9 year anniversary after we had ordered and payed, and of course we didn't expect any free food or anything like that, but at least some attention to the table to make our experience a bit comfortable. We had to do everything our selves, which we would be fine with if they were really busy, as we both work in hospitality and we understand busy times, but they were both sitting in their chairs starring at the front door with only 3 costumers inside. We believe in this hard times for hospitality, businesses need to step up their game by having good workers that can create a great experience for the costumers, as costumers are the ones that keep the industry alive.

Sushi was...

Soul Sushi is a Japanese restaurant located in the Newington area of Edinburgh, Scotland. The restaurant specializes in sushi and sashimi, with a focus on using fresh, high-quality ingredients.

The menu at Soul Sushi features a range of traditional and contemporary Japanese dishes, including sushi rolls, nigiri, and sashimi platters. The restaurant also offers a selection of hot dishes, such as tempura, udon noodles, and teriyaki chicken.

The interior of Soul Sushi is sleek and modern, with minimalist decor and a sushi bar where customers can watch the chefs prepare their food. The restaurant has a casual and relaxed atmosphere, making it a great spot for a quick lunch or a leisurely dinner.

Soul Sushi is located on South Clerk Street, in the heart of the Newington neighborhood. The restaurant is easily accessible by public transport, with several bus stops located nearby. The restaurant is open for lunch and dinner seven days a week, and also offers a takeaway service for customers who want to enjoy their...

AVOID IF VEGAN

Ordered some sushi plates and veggie gyoza. They served me the plates straight away and they were warmish (definitely above safety standards). They forgot the gyoza so being vegan I specifically told the staff I was waiting for my VEGGIE gyoza. I had a small bite of it and asked the staff member (cashier) if they were indeed veggie. The staff at the counter asked the chef who confirmed that for me. I wasn't convinced so I asked to take them home. Instead of giving me an empty take away box as they used to the cashier brought a box with other gyoza and mumbled something. I asked him to repeat himself and he said that the gyoza I had were PORK.

I never had any such problem in this place before but won't be coming back and I suggest my fellow vegans to be very careful when visiting this establishment as the whole team is...