Coach House Coffee — Restaurant in Cotswold District

The cake and teas we had were really great and we really enjoyed them. The service to get these though wasn’t quite 5 stars.

We asked if they were dog friendly which they were so we all bundled in to get a seat and then went to order where we were told they close at 16:00 so there was just 20 minutes left. I went and checked with everyone at the table if they were happy with 20 minutes of tea and cake which they were so we headed back down where a different person was on the till. I noticed on my phone that it was 15:50 so I said is it closing at 16:00 as the person behind said 20 minutes which this person explained that it was 20 minutes as they stopped ordering at 16:00 and closed at 16:15. No problem for us so we ordered. The person behind who served us before seemed to take great offence to this question though as though it was questioning their intelligence. Believe it or not but we just wanted to know where we stood as it was slightly unclear. No one was trying to catch you out or make you look silly so there was no need to be talking loudly about us to your friend whilst gesturing towards us. It’s just un-needed.

Thanks for the tea and cake. They were lovely and we would come back as I’m sure it was just a long day for said individual and haven’t we all had...

Cafe is across three floors. We ordered downstairs before finding a table upstairs, which was open and had other customers sitting there. The server brought us our drinks. Less than five minutes later she came back to tell us that there was going to be a private function and we’d have to move our stuff back downstairs to sit on the small table between the door and the counter. Why not tell me the upstairs will be closed before I go up, or even tell me about the private function before I order? Why bring us our drinks to that floor and then tell us a couple of minutes later that we are not allowed to sit there? No signage to tell us we couldn’t sit there. The other customers all looked quite unhappy...

A Sunday morning looking forward to a nice coffee and a pastry. I very rarely give a poor review but I really was disappointed. By 11am there were no pastries so we settled for a latte, a flat white, a lemon drizzle and a jam donut. The staff were absolutely lovely however, unfortunately neither the cake or donut were fresh, both were very dry. The coffee had no body and was quite tasteless, and although the crema on both looked good, it disappeared in seconds when it should linger all the way to the end. I love quirky but the tables were so close together we could hardly move. Sadly, we left feeling very...