Friendly staff, not impressed with the new menu though. The big breakfast options have gone and they have done away with the bottomless coffee and softdrinks.
And do you REALLY need to serve a slice of toast in a bucket?
Diabolical again today, went for breakfast, waited ages. Order wrong, items missing and not replaced even after it was reported.
Ordered extra toast and had to ask for that as it wasn't included when the breakfast was served I got a slice that had some smashed avocado on it.
I don't know what's happened to the cafe but I've noticed a drastic decline over the last few months.
The horrible self service machine never seems to get your order right, twice now it's omitted bits of my order and you can't customise all your items, e.g. you can't specify if you want white or brown toast and you cam only use the till if you're paying cash as the card machine is broken.
How long does it take to get a card machine fixed? Seriously, it's beyond a joke.
Today I ordered a breakfast and the toast was forgotten as was the extra sourdough toast I added, the latter was omitted by the self service machine then I ordered pie and mash and it was brought out minus gravy and when I pointed this out I was told it would be brought out now.
And over 10 minutes later I'm still waiting for it. I'll give it another 5 minutes and request a refund, this is really taking the biscuit.
The person in charge needs to perform his/her duties.
I'll definitely not be visiting the place anymore as the decline isn't a one off it's a permanent and constant state of affairs.
I would have given 0 Stars if it was possible to do.
Also the claim that the card machine on the till isn't working seems to be less than truthful as they've just used it to issue my refund.
I really would like someone from Morrison's to answer that mystery to me.
And to really add insult to injury they didn't reimburse me the correct amount, FC UK you Morrison's, incompetently pathetic doesn't even begin to cover it.
The self ordering machine doesn't have a scanner for your Morrisons card and when you try and enter it manually the screen doesn't work, it's so dark it's almost black and unreadable the receipt roll is always empty.
It's beyond a pathetic joke.
Morrisons you need to up your game as the present set up is insulting.
Ate there again today, the entire breakfast, apart from the baked beans, was ice cold, the sausages looked positively dehydrated and the bacon too yet they were ice cold. Go figure.
I suspect all their woes are largely due to insufficient staffing numbers.
Standards have certainly slipped over the last few years so much so I'll definitely not be giving them anymore custom.
Staff working super hard but no one in charge and clearly not enough people working.
Tables were left with dirty cups and plates in them, no tables were wiped clean during my time there. Eventually got sick of waiting for the missed item, (20 minutes later I spotted the person i reported it to...
Read moreWe eat in a fair few Morrisons as my Grandad loves them. This however was obmissmal compared to their normal mediocraty. It's a supermarket cafe so I don't expect a lot, but this place fell short of even these expectations. Our meal took 40 minutes to arrive. My Dad ordered scrambled egg on toast, the toast arrived seperately to the scrambled egg and dry. On requesting butter for his toast he was told that it would be extra. I did not realise dry toast was the standard. I had a bowl of chips and beans, can't get that wrong right? Well the chips were chips, the beans however, smelt like dirty dish water and since they were all over the chips made it all inedible. Staff in general clueless and rude. Wouldn't bother. 1 star for food arriving at all. 1...
Read moreOffered poached eggs on menu but no staff seem able to poach eggs as everytime we have asked they tell us they don't have any left. If only they could take the raw ingredients for the fried eggs or scrambled eggs and you know, poach them. That would be too much hassle though. Ordered a breakfast with black pudding and was served one without but instead they had kindly substituted it with 1 slice of plain white toast. Because they are even remotely the same. Sausages were awful, I've had more meat in a vegan sausage and less bread in a sandwich. Fried bread, utterly desimated.
Honestly, it's cheap but still not worth the money paid, I'd have enjoyed myself more at a funeral on Sunday morning christmas day. Less than one...
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