Crazy Fried Chicken — Restaurant in Dacorum

I ordered 10 wings and 4 chicken strips to my house, the strips were fine but the wings were gone off and stale, sometimes the wings are ok but the shop is inconsistent with the quality, it’s absolutely appalling service. I reported the food and called them and the manager said he will not be issuing a refund or giving me a fresh set of wings as he insisted that everything’s cooked fresh, I wondered why they gave me 9 extra wings but it made sense once I realised they were stale and gone off, they was just trying to get rid of the remaining wings they had left over for however long that they did, they do not care about health and safety whatsoever and are argumentative when you try to peacefully get the issue resolved, I’ve even seen rats in the back where the fryer is and they act like it’s not there, please do not eat here...

Great offers for great food. Not had any problems in all the time I've been there. Good deals for free delivery.

EDIT: Beginning to get more and more disappointed with the online order as 9 times out of 10 I have received a call to say that the order didn't get the full order. Tonight I had an email to say the payment had gone through on card, but no confirmation of order so I called to say this and they tried to tell me it is because they close at 10pm (which has NOT been changed on their site. They also said that they didn't have the food for the order (again, noone had contacted me) and then they finally caved in when I asked why they hadn't contacted me and said they would get the food cooked...

Out of every halal and fast food establishment in Hemel Hempstead this is the one. I will just give a little background story to this shop really quick because I think the owner certainly deserves good credit. The owner used to work in KFC which is just opposite this shop but he worked really hard and saved up to buy this place. Now back to the shop, tastes brilliant every item you can think of and they are not stingy with there portions. Burger taste good and wings are fantastic. The only downside which may not affect many is that they have limited sauces and I am a huge fan of sauces minus the usuals. But you won't be let down when...